Ulkar Mammadova
@ulkarmammadova
Business Analyst / Product Manager focused on digital banking and user-centered solutions.
What I'm looking for
I am a Business Analyst and Product Manager with hands-on experience in digital banking, product ownership, and cross-functional collaboration. I bridge business needs and technical teams to deliver user-centered products and regulatory readiness.
At Yapi Kredi Bank Azerbaijan I led analysis for a new website and mobile app, coordinated teams across countries, facilitated stakeholder workshops, and supported QA to ensure timely delivery. At Unibank I translated complex requirements into user stories, enabled Instant Payments by delivering APIs to the central bank, and actively participated in Agile ceremonies.
Earlier roles include customer journey ownership—managing payroll integrations, customer education, and integrations with messaging systems like SWIFT—and leading an English teaching unit where I supervised staff and designed curriculum. I maintain clear documentation using tools such as Jira and Confluence and prioritize product roadmaps and backlog management.
I bring strong stakeholder communication, process-improvement skills, and a strategic mindset to product development. I am motivated to join teams that value user research, agile delivery, and measurable impact in digital financial services.
Experience
Work history, roles, and key accomplishments
Product Analyst
Yapi Kredi Bank Azerbaijan
Jul 2024 - Jan 2025 (6 months)
Led business analysis for a new website and mobile app, coordinating cross-functional teams across Azerbaijan and Türkiye and contributing to Open Banking readiness while supporting UX, development, and QA to ensure timely delivery.
Business Analyst / Product Manager
Unibank CB OJSC
Aug 2022 - Jun 2024 (1 year 10 months)
Defined business and user needs and translated them into user stories and acceptance criteria; enabled Instant Payments by delivering APIs to the central bank and managed Agile delivery with Jira and Confluence.
Customer Journey Expert
Unibank CB OJSC
May 2020 - Aug 2022 (2 years 3 months)
Led end-to-end client salary projects and supported digital banking adoption by delivering customer education, resolving technical issues, and ensuring integrations with systems like SWIFT while maintaining KYC/AML compliance.
General English Teacher
Golden Gate Academy
Aug 2018 - Jan 2020 (1 year 5 months)
Delivered General English curriculum, supervised and mentored a team of teachers, organized training sessions, and adapted teaching strategies to improve student outcomes and satisfaction.
Education
Degrees, certifications, and relevant coursework
Azerbaijan State Oil and Industry University
Bachelor of Science, Information Technology and System Engineering
2013 - 2017
Completed a degree in Information Technology and System Engineering with coursework focused on systems engineering and IT fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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