At Transavia Airlines, I work across four Scrum teams on websites, APIs, and the mobile app. I facilitate requirements and design sessions, shape product backlogs, and work with architects and tech leads on solutions for booking journeys.
Previously at Uniphore, I worked on AI-based products and customer workflows for voice bots. At TCS, I contributed to digital services for Rabobank, KLM Airlines, TRYG Insurance, Generali Insurance, Aegon Insurance, and British Airways, including online claims, loan self-service, and aircraft maintenance tools.
