Ukela Benard
@ukelabenard
Organised VA & Customer Support pro with 4+ years helping teams operate smoothly. Remote-ready, detail-driven, and always reliable.
What I'm looking for
I’m Ukela Emmanuel Benard, a Virtual Assistant and Customer Support professional based in Port Harcourt, Nigeria, with over four years of experience helping businesses stay organised, efficient, and client-focused.
My career spans administrative support, client relationship management, data entry, operational coordination, and executive assistance across industries including logistics, hospitality operations, and corporate services. I’ve managed high-volume inboxes, maintained CRM databases, processed invoices and payment records, prepared reports and documentation, and served as the primary point of contact for clients and stakeholders — all while working in fast-paced, remote-friendly environments.
I’m proficient in HubSpot CRM, Microsoft Office Suite (Excel, Word, Outlook), Google Workspace, and Zoom, and I hold a Professional Virtual Assistant Certification. I bring a structured, detail-oriented approach to everything I do — I don’t just complete tasks, I make sure systems work better after I’ve touched them.
What sets me apart is my combination of operational reliability and strong communication. I understand that behind every smooth-running business is someone making sure the details are handled — and that’s exactly the role I thrive in.
I’m immediately available for full-time or part-time remote roles and am fully flexible across US and international time zones. If you’re looking for a dependable, proactive VA who takes ownership and delivers consistently — I’d love to be part of your team.
Experience
Work history, roles, and key accomplishments
Front Desk / Admin Officer
Sherman Gray Limited
Jun 2025 - Oct 2025 (4 months)
Streamlined front-desk operations to improve visitor handling and reduced call response time; prepared financial and administrative reports that supported cost control and procurement for facility upkeep.
Admin & Operations Officer
Kristov's House
Jan 2025 - May 2025 (4 months)
Implemented operational policies that boosted guest satisfaction and reduced supply expenses through vendor negotiation and improved inventory control; supervised onboarding and staff scheduling to strengthen compliance.
Administrative Officer
Space City Cab Motors
Sep 2020 - Aug 2024 (3 years 11 months)
Optimized operational processes to increase efficiency and reduce overhead; managed vendor and stakeholder relationships and oversaw financial management and risk mitigation to maintain business continuity.
Industrial Trainee
Rivers State Ministry of Budget & Economic Planning
Jun 2017 - Sep 2017 (3 months)
Assisted in budget planning and economic data analysis for state projects; researched and prepared reports on public finance initiatives and supported documentation to improve data accuracy.
Education
Degrees, certifications, and relevant coursework
Methodist University College Ghana
Bachelor of Science, Economics
2015 - 2019
Activities and societies: Conducted research projects on public finance and economic development; participated in academic seminars and group projects.
Completed a Bachelor of Science in Economics with coursework and research focused on microeconomics, macroeconomics, econometrics, and public finance.
Availability
Location
Authorized to work in
Job categories
Skills
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