Open to opportunities

Nemi Pearl Eli

@nemipearleli

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Experienced executive assistant specialized in calendar, travel, and operations management.

Nigeria

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What I'm looking for

I seek a dynamic role where I can apply executive assistant and virtual assistant skills, support an innovative team, and drive operational efficiencies while growing professionally.

I am an accomplished executive assistant with over three years supporting a prestigious catering institute and additional freelance virtual assistant experience. I excel at calendar management, travel coordination, meeting organization, and handling sensitive information with strict confidentiality.

My background includes improving meeting attendance by 40%, reducing document retrieval times by 30% through digital archiving, and cutting client response times by 25%. I have driven customer satisfaction to 95%, shortened complaint resolution time by 40%, and supported product adoption and upselling efforts.

I am proactive, resourceful, and detail-oriented, with strengths in time management, organization, and cross-team collaboration. I bring practical experience in office procurement, reporting support, event coordination, and front-desk professionalism to contribute effectively to an innovative team.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance

Jan 2021 - Present (4 years 8 months)

Provided virtual assistant services including calendar and travel coordination, filing and reporting support, and inventory tracking, achieving 100% accuracy in expense documentation and reducing stockouts by 50%.

Virtual Assistance Calendar Management Travel Coordination Inventory Management Reporting Time Management Confidentiality

Executive Assistant

Laculinaire Catering Institute

Jan 2019 - Dec 2021 (2 years 11 months)

Managed executive calendars and coordinated travel and meetings for a catering institute, improving meeting attendance by 40% and reducing document retrieval time by 30% through digital archiving.

Calendar Management Travel Coordination Document Management Procurement Confidentiality

Certification Secretary

Sporty Enterprise

Jan 2018 - Dec 2019 (1 year 11 months)

Maintained executive calendars, drafted internal communications, and coordinated over 20 events and meetings, improving front-desk efficiency and cutting client response times by 25%.

Calendar Management Event Coordination Administrative Support Written Communication Logistics Confidentiality

Sales and Customer Support Representative

University of Port Harcourt

Jan 2011 - Dec 2017 (6 years 11 months)

Handled customer inquiries via email, chat, and phone achieving a 95% satisfaction score, reduced complaint resolution time by 40% and increased product adoption by 30% through onboarding and education.