Open to opportunities

Ujjainiye prem User

@ujjainiyepremuser

Message

Customer support professional with a proven track record of excellence.

India

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am an experienced customer support professional with over 1.8 years of dedicated service in the field. My journey began at Big Basket in Hyderabad, where I was recognized as 'Employee of the Month' for five consecutive months. This accolade reflects my commitment to delivering high-quality support and ensuring a secure online environment for users.

Throughout my career, I have consistently enforced platform policies and collaborated with various teams to enhance the user experience. My passion for continuous learning drives me to improve my skills and adapt to the ever-evolving landscape of customer service. I am eager to bring my expertise in communication, problem-solving, and time management to a new role where I can contribute to a positive brand reputation.

Experience

Work history, roles, and key accomplishments

Customer Support

Big Basket

Jun 2022 - Present (3 years 1 month)

Consistently enforced platform policies to ensure a secure online environment, contributing to a positive user experience and brand reputation. Experienced in customer support with a track record of over 1.8 years, demonstrating consistent excellence and dedication.

Customer Support Enforcement Problem Solving Communication Time Management Multitasking MS Office

Education

Degrees, certifications, and relevant coursework

Keshav Memorial Institute of Commerce and Sciences

Degree, Commerce and Sciences

Pursued a degree at Keshav Memorial Institute of Commerce and Sciences, focusing on relevant coursework and academic development. Engaged in studies to build foundational knowledge and skills.