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Ugo Jones

@ugojones

Technical Programme Delivery Manager at EOS IT Solutions, coordinating global workplace technology programmes across Amazon corporate offices.

United Kingdom

Message

At EOS IT Solutions, I coordinated global workplace technology and infrastructure programmes across Amazon corporate offices, aligning technical teams, facilities, vendors and regional stakeholders. I managed delivery plans, procurement, dependencies and programme reporting through acceptance and handover.

At Willis Towers Watson, I led delivery for a multi-client digital platform, including an Acoustic CMS implementation and a roadmap for platform enhancements. Improvements to Agile processes and platform delivery contributed to a 30% increase in content delivery speed.

Experience

Work history, roles, and key accomplishments

Technical Programme Delivery Manager

EOS IT Solutions

Jul 2025 - Sep 2026 (1 year 2 months)

Accountable for delivery of global technology and workplace infrastructure programmes, coordinating technology asset delivery, procurement, validation, acceptance and handover across Amazon corporate offices.

Program Management Infrastructure Procurement Vendor Management RAID Stakeholder Reporting Agile Hybrid Delivery

Network Programme Delivery Manager

EOS IT Solutions

Mar 2023 - Jun 2025 (2 years 3 months)

Managed complex global technology and infrastructure programmes valued at £3m–£5m, leading cross-functional engineering, network, infrastructure and operational teams across AMER, EMEA and APAC.

Program Management Infrastructure Networking Budget Management Vendor Management Governance Agile Hybrid Delivery

Agile Delivery & Strategy Lead

Willis Towers Watson

Mar 2022 - Dec 2022 (9 months)

Led delivery for a multi-client digital platform, coordinating cross-functional development, QA and business teams to deliver scalable digital solutions using Agile methodologies.

Agile Scrum CMS Acoustic CMS Roadmapping Backlog Management Tagging Strategy A B Testing Personalization Jira Confluence

Content Delivery Manager

Nationwide Building Society

Nov 2020 - Mar 2022 (1 year 4 months)

Delivered UK-wide cloud, collaboration and digital workplace transformation initiatives, supporting the transition from legacy platforms to modern cloud-based services.

SharePoint Cloud Computing Intranet Migration Agile Stakeholder Management Governance Testing Deployment

Content Delivery Lead

Publicis Sapient

Jul 2019 - Mar 2020 (8 months)

Managed content delivery for a global enterprise website transformation and migration programme to Adobe Experience Manager (AEM), coordinating an onshore and offshore delivery team across EMEA and APAC.

AEM CMS Content Migration Agile Scrum Jira Stakeholder Management Release Management

Digital Project & Agile Delivery

The AA

Jan 2015 - Dec 2019 (4 years 11 months)

Delivered multiple enterprise digital platform programmes using Adobe Experience Manager (AEM) and Sitecore across financial services, banking, utilities and automotive, covering BAU enhancements, new implementations and platform migrations.