Open to opportunities

ugochi amamasi

@ugochiamamasi

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HR and administration professional driving employee engagement and digital brand growth.

Nigeria

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What I'm looking for

I seek a role combining HR and operations with opportunities to lead recruitment, improve employee experience, and drive brand engagement through digital marketing.

I am a versatile HR and administration professional with hands-on experience across recruitment, onboarding, payroll, employee relations, and multi-site operations. I combine HR expertise with social media and digital marketing skills to improve engagement and business outcomes.

At Boceg Resources and Concepts I led HR operations across 5+ sites, improving employee retention by 25%, reducing recruitment cycle time by 40%, and achieving 100% labor law compliance through policy updates and audits. I also developed brand positioning and marketing campaigns that increased client acquisition by 15%.

In parallel, I have managed social media, e-commerce backend operations, email marketing, and paid advertising—growing online followings by 300% and raising e-commerce sales while improving order accuracy and customer satisfaction. I am results-focused, detail-oriented, and committed to creating efficient, people-centered processes.

Experience

Work history, roles, and key accomplishments

Current

Admin & Social Media Manager

Current

Pearl L'amour Innovations

Sep 2019 - Present (6 years 5 months)

Managed social media content, email marketing and e-commerce backend operations remotely, growing online following 300% and increasing monthly e-commerce sales 20%.

Social Media Management Content Creation Email Marketing Mailchimp E Commerce Operations Inventory Management Paid Ads Customer Support

Human Resource & Brand Manager

Boceg Resources and Concepts

Jan 2024 - Sep 2025 (1 year 8 months)

Led recruitment and HR operations across 5+ residential/commercial sites, redesigned onboarding and training to increase retention 25%, and implemented brand marketing that raised client acquisition 15%.

Recruitment Onboarding Employee Relations Payroll HR Compliance Training Development Brand Marketing Customer Service

Marketing Officer

Juvante Group

Nov 2020 - Mar 2021 (4 months)

Implemented digital marketing, email campaigns and field marketing that generated 20+ B2B leads monthly and increased brand awareness 15% in target sectors.

Digital Marketing Email Campaigns Market Research Lead Generation Field Marketing Reporting

Executive Assistant

Vraie Nigeria Ltd

Feb 2019 - Sep 2019 (7 months)

Managed executive schedules, recruitment and vendor relationships while overseeing social media content and e-commerce backend, improving executive efficiency 30%.

Executive Support Scheduling Recruitment Vendor Management Social Media Administrative Operations CRM

General Manager

HodBeauty

Oct 2016 - Dec 2018 (2 years 2 months)

Directed operations for 5 departments and 10+ staff, implemented marketing and bookkeeping systems that increased revenue 35% and reduced turnover 20%.

Operations Management Team Leadership Digital Marketing Bookkeeping Customer Service Training Cost Control Performance Management

NYSC Administrative Assistant

Federal Secretariat Ogun State

Jan 2017 - Jan 2018 (1 year)

Supported filing, record-keeping, data entry and event organization during one-year NYSC service, ensuring confidentiality and accurate departmental records.

Administrative Support Data Entry Records Management event support Confidentiality

Customer Care Agent

Customer Contact Solution Nigeria Limited

Jan 2016 - Apr 2016 (3 months)

Conducted outbound CRM calls for MTN win-back project, assisted with SIM registration and retention strategies while maintaining accurate interaction records.

Customer Service Outbound Calling CRM Customer Retention Data Entry Reporting

Education

Degrees, certifications, and relevant coursework

Federal University of Technology Owerri

Bachelor of Technology, Microbiology

2010 - 2015

Completed a Bachelor of Technology degree in Microbiology, covering laboratory techniques, microbial physiology, and applied microbiology relevant to biotechnology and research.