UFUOMA OSSUETTA
@ufuomaossuetta
I lead cross-functional Agile delivery for SaaS, healthcare technology, and fintech teams.
United KingdomWhat I'm looking for
I've led cross-functional digital delivery at Learning Pool, Locum Links, and Fund Colony, improving delivery predictability by 60% and release frequency by 40% across SaaS, healthcare technology, and fintech environments.
Most recently, I delivered a Salesforce Service Cloud transformation from root-cause analysis through UAT and board presentation, including a signed BRD, automated escalation flow, management dashboard, and zero Ombudsman escalations in the four weeks after go-live.
Experience
Work history, roles, and key accomplishments
Business Analyst (Digital Transformation)
Plousios Gigantas
Apr 2026 - Present (5 months)
Engaged as BA on Salesforce Service Cloud transformation, managing the full delivery lifecycle from root cause analysis through to UAT and board presentation under a hard Board of Trustees deadline.
Agile Delivery Lead / Scrum Master
Learning Pool Ltd
Sep 2021 - Jun 2025 (3 years 9 months)
Delivery lead across multiple cross-functional SaaS product teams within a fast-paced digital learning environment. Responsible for delivery governance, sprint facilitation, stakeholder alignment, and continuous improvement across a scaled Agile programme with 4+ concurrent delivery teams.
Scrum Master / Delivery Manager
Locum Links Ltd
Jul 2020 - Aug 2021 (1 year 1 month)
Introduced structured Agile delivery practices from the ground up across multiple teams in a regulated healthcare environment, improving delivery visibility, prioritisation, and cross-team coordination.
Agile Project Manager / Scrum Master
Fund Colony
Sep 2017 - Jun 2020 (2 years 9 months)
Led cross-functional digital delivery across key product and compliance initiatives, accelerating speed-to-market in a regulated fintech environment.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Arts, French
Bachelor of Arts in French from the University of Lagos.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Skills
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