Jay Paul
@jaypaul
Senior Agile Delivery Manager delivering mission-critical digital programmes for public sector and enterprise teams under GDS standards.
United KingdomWhat I'm looking for
I’m a Senior Agile Delivery Manager with a decade of experience leading complex, mission-critical digital programmes for public sector and enterprise organisations, consistently delivering in line with the Government Digital Service Standard. I’m known for turning ambitious digital transformation goals into dependable, on-track delivery through servant leadership and strong delivery governance.
I lead and coach multi-disciplinary teams using Agile Delivery (Scrum), while managing PMO governance, programme roadmaps, and the practical delivery mechanics—scope, budgets, timelines, and prioritisation. I proactively manage risk, issues, and dependencies and build transparent, collaborative relationships with stakeholders at all levels.
My delivery background spans cloud-hosted environments (including AWS) and modern platforms and integrations, with hands-on familiarity across CMS technologies such as Drupal, WordPress, and Sitecore. I bring a strong certified toolkit—PRINCE2 Practitioner with Agile, Certified Scrum Master, and SAFe Agilist—alongside supplier and vendor management, change management, and data-driven reporting to improve delivery predictability.
Experience
Work history, roles, and key accomplishments
Senior Agile Delivery Manager
Legal & General Affordable Homes
Nov 2024 - Present (1 year 8 months)
Owned a multi-portfolio programme for the Affordable Housing digital programme, using Scrum ceremonies and agile planning to produce a well-governed roadmap. Managed risks, issues and dependencies, coordinated integration with internal CMS delivery, and coached teams on agile practices.
Delivery Manager
Westminster City Council
May 2023 - Oct 2024 (1 year 5 months)
Led end-to-end delivery of the Rough Sleepers mobile app and web platform using agile methods aligned to the Government Digital Service Standard. Managed supplier and vendor governance and delivered a cloud-hosted, DevOps-based rollout coordinated against GDS standards.
Led end-to-end delivery of the COP26 and COP27 Climate Hub mobile application with a multi-skilled team across offshore, local and remote locations, achieving an on-time, on-budget launch. Owned roadmap and platform strategy, and implemented project governance and risk management for distributed delivery.
Directed migration of council housing services to an AWS cloud-hosted environment, integrating with Ruby on Rails and improving network security and service resilience. Led the WiFi Cloud-Based WebFirst Network redesign using security-by-design, and supported Double Diamond discovery and prototyping to deliver MVPs on cost and timeline.
Agile Digital Transformation Lead
Liberty Global
Jan 2016 - Aug 2019 (3 years 7 months)
Led Scrum of Scrums across multiple Scrum teams and defined the organisation’s agile transition roadmap, driving adoption of agile as the official delivery methodology. Established and evolved PMO standards and governance and supported business change delivery through requirements, timeframes and budget management.
Education
Degrees, certifications, and relevant coursework
University of Westminster
Postgraduate Diploma, Business Computing
Completed a Postgraduate Diploma in Business Computing at the University of Westminster in 2004.
University of East London
BA (Hons), Media & New Technology
Completed a BA (Hons) in Media & New Technology at the University of East London in 1998.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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