Zanaib User

Lead end-to-end delivery of healthcare technology and digital transformation initiatives, converting business needs into defined requirements, delivery plans, UAT activity, implementation milestones and measurable service improvements. Drive alignment across healthcare operations, technology teams, suppliers and senior stakeholders.

Led end-to-end Agile delivery across underwriting and claims platforms, translating product roadmaps into prioritised backlogs, sprint goals and coordinated releases. Aligned Product, Engineering, DevOps, Architecture and Compliance teams around business priorities and delivery milestones.

Enabled multiple cross-functional product and engineering teams to deliver high-priority capabilities within a fast-paced, scaled Agile environment. Coordinated PI planning, sprint execution and cross-team dependencies within SAFe.

Led Agile transformation initiatives for financial services clients, assessing delivery challenges and implementing fit-for-purpose Agile operating practices. Coached delivery teams, Product Owners and senior stakeholders.

Drove Agile delivery across digital and customer platforms, facilitating effective ceremonies and maintaining focus on sprint objectives and customer value. Supported the transition from Waterfall to Agile.

Managed hybrid Agile/Waterfall technology delivery within a regulated banking environment, maintaining control of scope, schedule, risk and governance requirements. Coordinated cross-functional IT and business teams.

Completed a Bachelor of Science in Business Administration.

Completed a diploma in Computer Science.