UCHENNA OKEREKE

I am a dedicated customer support professional with over two years of hands-on experience resolving client issues, simplifying complex information for users, and maintaining calm under pressure. I prioritize clear communication and proactive problem-solving to improve customer satisfaction.

In my recent role leading a customer support/team at Offmax Logistics, I coordinated logistics communications, managed driver assignments for freight, and ensured punctual delivery through calls and emails. I also led team training to keep staff current with trucking-industry updates and executed outreach to potential customers.

Previously, as an assistant manager at Blu Victoria Events, I oversaw daily administration, ensured event supplies were complete and accurate, and handled client calls and orders. I bring organization, empathy, and a collaborative mindset to every role and am ready to contribute those strengths to a customer-focused team.