Tyler Thaggard
@tylerthaggard
Customer-focused service and retail leader who builds trust, coaches teams, and delivers exceptional customer experiences.
What I'm looking for
I’m a customer-focused, service-minded leader with a track record of guiding teams and customers across automotive service, remote customer care, and retail operations. I’ve been the primary point of contact for customers, handling appointments, explaining repairs, and translating technical information into clear, plain-language confidence.
From managing daily store operations, coaching and supporting my team, and resolving customer concerns to helping projects move smoothly as part of a production team, I focus on execution, trust, and satisfaction. I drive results by tracking inventory, coordinating schedules, and using clear communication and conflict resolution to keep customers feeling supported.
Experience
Work history, roles, and key accomplishments
Pool Production Assistant
Boyett Premier Pools
Jan 2026 - Present (5 months)
Supported the pool production team by helping with construction and installation tasks and assisting senior team members to keep projects moving smoothly and efficiently.
Automotive Service Advisor
Tameron Automotive
Jan 2025 - Jan 2026 (1 year)
Served as the primary customer point of contact, guiding clients through their vehicle service process by handling appointments and explaining repairs in plain language.
Managed daily customer interactions remotely by guiding clients through oil change and service options, providing clear solutions, and resolving concerns so customers felt supported and confident.
Store Manager
Cspire Wireless
Jan 2021 - Jan 2024 (3 years)
Led daily store operations for a cellphone business, coaching the team, resolving customer concerns, and managing inventory while working toward sales goals.
Education
Degrees, certifications, and relevant coursework
University of Southern Mississippi
Bachelor of Business Management, Business Management
Earned a Bachelor’s degree in Business Management from the University of Southern Mississippi (completed May 2021).
Availability
Location
Authorized to work in
Job categories
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