Open to opportunities

Jackie Anders

@jackieanders

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Store manager with 10+ years leading high-volume retail operations and building high-performing teams.

United States

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What I'm looking for

I’m looking for a leadership role where I can drive sales, coach teams, improve labor efficiency, reduce shrink, and maintain excellent customer service and compliance in a fast-paced operation.

I’m a hardworking, motivated, dedicated leader bringing 10+ years of diverse management experience, with a strong focus on customer relations, relationship-building, and de-escalation. I thrive on encouraging teams while solving problems and executing day-to-day operations.

As a Store Manager at Casey’s General Store, I manage 24-hour, high-volume operations and lead a team of 30 employees. I’m ranked #1 in sales across grocery/general merchandise and prepared foods/dispensed beverages, while also driving shrink reduction and improving labor efficiency through effective planning and auditing.

I oversee kitchen operations including food prep, sanitation, inventory, and compliance with food safety standards—ServeSafe certified. I handle hiring, onboarding, schedules, training, performance reviews, and corrective actions, while completing paperwork, balancing tills, and preparing daily deposits.

Previously, I served as Assistant Store Manager and Service Manager, where I supported store operations, managed technicians across multiple areas, led hiring and training, and handled invoicing, estimates, collections, and budget forecasting. Earlier roles strengthened my foundation in AP/AR, billing, reporting, and logistics—so I can run efficient operations with confidence.

Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

Casey’s General Store

Dec 2024 - Present (1 year 7 months)

Managed 24-hour operations of a high-volume convenience store, including kitchen operations, sanitation, inventory, and food safety compliance. Ranked #1 in sales across grocery/general merchandise and prepared foods/dispensed beverages while leading and developing a team of 30 employees.

Assistant Store Manager

Casey’s General Store

Aug 2023 - Dec 2024 (1 year 4 months)

Assisted with daily store operations, including cash handling, paperwork, shift supervision, and deposits. Supported kitchen operations (food prep, stocking, sanitation, temperature logs) and helped reduce shrink through waste monitoring and audits.

Store Operations Cash Handling Deposits Stocking Sanitation Food Safety Customer Service De escalation Order Placement Cash Policy Audit

Service Manager

Calm Waters Pool Services

Jun 2022 - Jan 2024 (1 year 7 months)

Managed maintenance and service teams across the region, including hiring, onboarding, and skills assessments. Oversaw sales, invoicing/estimates, collections, AP/AR, budgeting/forecasting, and operational planning including route design.

Team Management Hiring Onboarding Assessments Policy Development Training Programs Sales Customer Service Invoicing Marketing Campaigns Inventory Management AP AR Collections Operational Planning Service Delivery Route Planning Cost Management

Retail Store Manager

Circle K

May 2019 - Jun 2022 (3 years 1 month)

Managed 24-hour convenience store operations and led a team of 10 employees, including hiring, onboarding, scheduling, and training. Oversaw food prep, sanitation, inventory, cash handling/deposits, performance reviews, and shrink/labor efficiency improvements while executing merchandising strategies.

Store Operations Team Leadership Hiring Onboarding Scheduling Training Sanitation Inventory Management Food Safety Cash Handling Performance Reviews Planning Merchandising Customer Service De escalation Compliance

Retail Store Manager

Tom Thumb

Nov 2017 - May 2019 (1 year 6 months)

Managed 24-hour convenience store operations and led a team of 10 employees through hiring, onboarding, scheduling, and training. Oversaw food prep, sanitation, inventory, food safety compliance (ServeSafe certified), cash handling/deposits, and ongoing shrink and labor efficiency efforts.

Sales Center Administrator

Coca-Cola United

Oct 2016 - Nov 2017 (1 year 1 month)

Handled phone and customer support operations, including greeting guests and processing route settlements. Produced daily/monthly KPI reports, researched driver overages/shortages, processed NSF checks, and coordinated supply orders.

Multi Line Phone Systems KPI Reporting Customer Service Settlement Routing Overages and Shortages Research NSF Check Processing Customer Support

New Construction Estimator

Premier Termite Pest Control

Mar 2015 - Oct 2016 (1 year 7 months)

Prepared bids/estimates and sold new termite and pest control services for newly constructed homes. Coordinated technician daily routes, handled customer service and collections, and supported AP/AR, reporting, and sales tracking.

Bid Estimation Sales New Customers Customer Service Collections AP AR Reporting Correspondence

Lease/Billing Administrator

Coastal Business Products

Sep 2012 - Jan 2015 (2 years 4 months)

Administered lease and billing workflows, including credit application submission and account creation for billing. Coordinated service call dispatch for technicians, managed deposits and ACH, handled accounts payable, and supported data entry and shipping.

Credit Applications Service Dispatching Customer Service Leasing Coordination Accounts Payable Shipping Support Data Entry Supply Order Entry

Office Manager, Fleet Dept.

Coca-Cola Refreshments

Sep 1996 - May 2012 (15 years 8 months)

Managed fleet department office operations, including data entry for work orders/invoices and parts inventory across fleet shops. Coordinated vendor/fleet communication and supported budget forecasting, reporting (KBI), vehicle documentation tracking, and accounts payable via p-card/AP online.