Open to opportunities

Tyler Garbino

@tylergarbino

Customer Service Representative focused on ethical leadership, analytics, and clear communication to deliver measurable results.

United States

Message

What I'm looking for

I’m seeking a role where I can make an impact through ethical leadership and team-driven collaboration—using my customer service, finance/bookkeeping, and analytics strengths to deliver strong results and clear communication.

I’m a driven, goal-oriented professional with a strong focus on engaging ethical leadership and team-motivated environments. I bring a practical blend of customer service experience, finance/bookkeeping background, and analytics-focused thinking.

Across high-volume roles, I’ve handled inbound and outbound calls, resolved consumer complaints, and managed customer accounts to support satisfaction and retention. I’m comfortable communicating clearly, negotiating effectively, and following applicable legal duties—especially in debt collection workflows.

I also contribute operational and financial strength, including accounts payable and receivable, vehicle liquidation reports, and title audits. In repossession accounts, I analyzed and verified service dates and billed amounts while working to minimize loss and achieve strong recovery outcomes.

Since Aug. 2021, I’ve been self-employed as a Twitch streamer, building experience in engaging news, talk, variety, and non-scripted formats. I’m proactive about concept development and problem-solving, and I’m ready to apply that same confidence and interpersonal energy to a role that values impact.

Experience

Work history, roles, and key accomplishments

Current

Self-Employed Twitch Streamer

Current

Self-Employed

Aug 2021 - Present (4 years 10 months)

Created and delivered live streams across news, talk, variety, and non-scripted formats, engaging audiences with strong on-air communication. Developed concepts for broad-audience appeal and demonstrated reliable problem-solving and interpersonal skills.

Live Streaming Public Speaking Content Creation Audience Engagement Interpersonal Communication Problem Solving

Customer Service Representative

The CCS Companies

Aug 2022 - Mar 2023 (7 months)

Handled high-volume inbound and outbound customer service calls using scripted, pre-dialed workflows while negotiating payment resolutions. Supported banking, insurance, and healthcare clients while following legal requirements related to debt collection.

Customer Service Call Center Operations Inbound Calls Outbound Calling Account Management Negotiation Debt Collection Client Communication

Postal Clerk

United States Postal Service

Sep 2015 - Jun 2022 (6 years 9 months)

Assisted the public in complying with federal postal regulations and processed mail according to destination and type. Determined how mail was to be sent and prepared shipments for delivery to mailing facilities.

Regulatory Compliance Pre Shipment Attention To Detail

Customer Service Representative

Youngevity Corporation

Jul 2015 - Sep 2015 (2 months)

Resolved consumer complaints professionally to ensure customer satisfaction and retention while managing customer accounts and service queries. Handled 90+ calls daily, including signing up new customers, retrieving customer data, presenting product information, and cancelling services.

Customer Support Complaint Resolution Account Management Phone Support Customer Retention Customer Onboarding

Accounts Manager

Majestic Repossession

Apr 2015 - Jun 2015 (2 months)

Managed accounts payable and receivable, processed vehicle liquidation reports, and completed title audits. Researched repossessed vehicles and negotiated payment terms to minimize loss, achieving a 100% recovery rate while verifying billed amounts and resolving accounts within timeframes.

Accounts Payable Accounts Receivable Vehicle Liquidation Reports Collections Data Verification

Sales Representative

Hertz

Jul 2014 - Jan 2015 (6 months)

Developed customized sales techniques to sell and upsell financial services to new and existing clientele. Processed rental contracts and customer information through point-of-sale systems and worked with clients to ensure they obtained the best product for their needs.

Sales Upselling Financial Services Sales Point of Sale Contract Processing