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TY COLETC
Open to opportunities

TY COLE

@tycole

Customer Service Associate and administrative professional with 10 years of data-focused support.

United States
Message

What I'm looking for

I’m looking for a role where I can use my 10 years of customer service experience and administrative skills. I want steady, hands-on work where accuracy matters and I can support customers and operations daily.

I’m a customer service associate with 10 years of experience, focused on helping people, keeping service consistent, and handling daily support needs with care. I’m at my best when I can balance responsiveness with accuracy, whether I’m assisting customers, maintaining organized service areas, or supporting the flow of operations.

My background also includes administrative work like filing, sorting, scanning, and inputting data, along with warehouse and logistics tasks such as unloading merchandise, stocking product, and organizing the sales floor. I’ve performed roles including Administrative Assistant, Mail Clerk, and Stock Clerk/Warehouse Associate—building a dependable, detail-oriented way of working that I bring to every team I join.

Experience

Work history, roles, and key accomplishments

II

Clerk

Inphonics Inc.

Feb 2006 - Aug 2006 (6 months)

Distributed cell phones, inserted batteries, scanned barcodes, and answered office telephones.

Education

Degrees, certifications, and relevant coursework

PC

Potomac Job Corp

Diploma, Business Technology

2004 - 2005

Completed a Diploma in Business Technology at Potomac Job Corp from May 2004 to May 2005.

PS

Potomac High School

High School Diploma, High School

Earned a High School Diploma from Potomac High School in May 2003.

Tech stack

Software and tools used professionally

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