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Twinkle Ghadia

@twinkleghadia

Project Manager at Client Obsession coordinating branding, website, and marketing projects from requirements through delivery.

Canada
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At Client Obsession, I coordinate branding, website, and marketing projects from stakeholder requirements through delivery. I organize tasks, milestones, dependencies, and deliverables, and keep stakeholders aligned on priorities and next steps.

At Furnishr, I managed delivery for 9–13 concurrent interior design and furniture projects, coordinating budgets, procurement, vendors, and schedules. I also implemented project-specific workflows and translated recurring delivery issues and stakeholder feedback into process improvements that contributed to reduced response time.

Experience

Work history, roles, and key accomplishments

FU

Customer Success Specialist

Furnishr

Apr 2022 - Apr 2025 (3 years)

Owned end-to-end delivery for 9–13 concurrent interior design and furniture delivery projects, managing project activities from initiation and onboarding through final delivery within 8–10 week schedules. Developed and maintained project plans based on scope, stakeholder requirements, budget, schedule, procurement needs, dependencies and delivery constraints.

SI

Business Development Representative

SiteDocs

Jan 2021 - Jan 2022 (1 year)

Managed a high-volume stakeholder pipeline using Salesforce, SalesLoft and Gong, maintaining accurate records, action items, follow-ups and communication history across multiple concurrent priorities. Applied consultation, influencing and negotiation skills to understand stakeholder requirements and resolve concerns.

SH

Sales Analyst

Simply Smart Home

Jan 2020 - Jan 2021 (1 year)

Conducted operational research and analyzed business performance data to identify trends, gaps and improvement opportunities; translated findings into actionable recommendations for leadership. Collaborated with the VP of Sales to evaluate requirements and translate analytical findings into a tailored strategy, contributing to a 13% reduction in lost opportunities.

Education

Degrees, certifications, and relevant coursework

edX (IBM) logoEI

edX (IBM)

Certification, Data Science

Completed certifications in Data Analysis and Visualization Fundamentals and Intro to Data Science.

Seneca College of Applied Arts and Technology logoST

Seneca College of Applied Arts and Technology

Honours Bachelor of Commerce, International Business Management

Activities and societies: Relevant coursework included Project Management I & II covering the full project lifecycle and PMI processes and tools, including MS Project.

Graduated with an Honours Bachelor of Commerce in International Business Management in 2021.

Tech stack

Software and tools used professionally

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