Tunmise Olamide
@tunmiseolamide
Provider Relationship Manager improving healthcare access through strong provider partnerships.
What I'm looking for
I’m a detail-oriented Provider Relationship Manager with experience in the health insurance industry, focused on managing provider networks, resolving operational issues, and maintaining strong partnerships with healthcare providers.
In my provider-facing roles, I’ve built relationships with over 1000 partner hospitals, supported service delivery, ensured compliance with signed SLAs and agreed tariffs, and driven provider engagement to improve healthcare access for enrollees.
I also strengthen the end-to-end experience through claims coordination and operational improvement—negotiating service contracts, auditing and reconciling hospital claims, training providers to reduce submission errors, and using structured communication to resolve issues proactively.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
Wellness HMO
Jun 2025 - Present (1 year)
Handled approvals, complaints, and care inquiries to help enrollees access services smoothly. Improved customer satisfaction by resolving issues quickly and accurately.
Claims Manager
Wellness HMO
Mar 2025 - May 2025 (2 months)
Audited and processed hospital claims, ensuring prompt payments and accurate reconciliation. Conducted claims workshops that improved provider submission understanding and reduced errors.
Provider Relations Officer
Hadiel Health Technology
Jun 2025 - Present (1 year)
Built and managed relationships with 1,000+ partner hospitals to ensure quality service delivery. Drove provider acquisition, expanding the network by 30–45%, achieving onboarding KPIs, and negotiated contracts that delivered 35% cost savings.
Education
Degrees, certifications, and relevant coursework
National Youth Service Corps (NYSC)
Certificate of National Service, National Youth Service Corps
2022 - 2023
Completed the National Youth Service Corps (NYSC) program and received a Certificate of National Service. Service period listed as 2022/2023.
Olabisi Onabanjo University
Bachelor of Arts, English Language
2018 - 2021
Earned a B.A. in English Language from Olabisi Onabanjo University in Ago-Iwoye. Completed the program from 2018 to 2021.
Availability
Location
Authorized to work in
Job categories
Skills
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