At Clearline HMO, I manage a portfolio of 45+ corporate healthcare accounts, supporting onboarding, renewals, account administration, and ongoing client service. I coordinate with healthcare providers and internal teams to address concerns, resolve escalations, and support access to care.
Previously at Clearline HMO, I processed medical claims and supported pharmacy benefits, including prescription eligibility checks and coordination with partner pharmacies. At Anuga Taher Cleaning Services, I oversaw daily operations and coordinated five cleaning staff, contributing to 95% client satisfaction on quality surveys.
