At American Foundation Academy, I provide day-to-day IT support and troubleshoot computer hardware, software, and connectivity issues for staff and users.
I maintain and configure computers and peripherals, including printers and projectors, and support Windows and Microsoft Office applications. I also diagnose network connection problems and assist users with clear, step-by-step guidance.
I'm a Cisco Certified Support Technician (CCST) with an ABMA Level 4 Diploma. My technical background includes hardware maintenance, Cisco networking fundamentals, and end-user support.
