Tuheen Chowdhury

TC

Looking for a job

Tuheen Chowdhury

@tuheenchowdhury

Customer focused professional with experience, strong communication, CRM, problem-solving, digital tools, AI, content creation and adaptability.

I’m a customer-focused professional with experience in Amazon Virtual Customer Service, where I’ve developed strong communication, problem-solving and CRM skills. Alongside my job, I’ve been exploring digital marketing, content creation, AI tools and automation using platforms like Canva, Figma, ChatGPT and n8n.

I enjoy learning new technologies and turning ideas into practical projects. I’m now looking for opportunities where I can combine my customer-service experience with my growing skills in digital, AI and content.

Experience

Work history, roles, and key accomplishments

AM

Virtual Customer Service

Oct 2025 - Jan 2026 (3 months)

Trained to handle any type of customer, providing excellent communication and problem-solving skills in high-pressure situations. Worked in rotational shifts.

AM

Virtual Customer Service

Sep 2024 - Feb 2025 (5 months)

Trained to handle any type of customer, providing excellent communication and problem-solving skills in high-pressure situations. Worked in rotational shifts.

IA

Airport Operation and Customer Service

Interglobe Aviation Ltd (IndiGo Airlines)

Jan 2023 - Jul 2023 (6 months)

Trained to handle any type of crisis situation and proficient in common industry computer programs. Handled online reservations and prepared related documentation of bookings.

Crisis Management Computer Literacy Reservation Handling Documentation

Education

Degrees, certifications, and relevant coursework

ME

Meta

Web Design Introduction, Web Design

2023 - 2023

Completed a certification in Web Design Introduction from Meta via Coursera in 2023.

SU

Stanford University

Cryptography, Cryptography

2021 - 2021

Completed a certification in Cryptography from Stanford University in 2021.

VC

Vijaygarh Jyotish Ray College

Bachelor of Commerce, Accounting

2017 - 2021

Pursued a Bachelor of Commerce with a focus on Accounting from Vijaygarh Jyotish Ray College, Kolkata, from April 2017 to January 2021.

IB

IBM

Design User Interface (UI) User Experience (UX), User Interface and User Experience Design

2015 - 2017

Completed a certification in Design User Interface (UI) and User Experience (UX) from IBM via Coursera, from April 2015 to December 2017.

NM

Netaji Nagar Vidya Mandir

Higher Secondary, Commerce

Completed Higher Secondary education in Commerce from Netaji Nagar Vidya Mandir, Kolkata.

GC

Gurugram Cyber Cell

Cyber Security Summer Internship, Cyber Security

2021 - 2021

Completed a Cyber Security Summer Internship with Gurugram Cyber Cell in 2021.

Tech stack

Software and tools used professionally

Figma

Uizard

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

83k+ INR

Job categories

Customer Service Airport Operations Manager Digital Marketing Manager AI Agent Engineer UI Designer

Skills

Customer Service Online Reservations Crisis Management Figma Generative AI Design Web Security User Interface Design UX Design Web Design Cryptography Cybersecurity

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