tsitsi mabangure

Oversaw end-to-end quality assurance for 1000+ daily grocery orders, ensuring strict compliance with operational standards and driving an 85% reduction in customer complaints. Led cross-functional quality audits and collaborated with inventory and logistics teams to identify recurring issues, resulting in notable reductions in product defects and mispicks.

Founded and leads a nonprofit that has supported the tuition of over 75 underprivileged students in Zimbabwe. Oversees budget planning, tuition disbursement, and community outreach, while leading a remote team in coordinating fundraising efforts and managing a growing donor base.

Directed the content and engagement strategy for a platform with 4,000+ users, leading to a 60% increase in user engagement and 40% growth in interaction metrics. Spearheaded the creation of diverse multimedia content, driving visibility and maximizing engagement, while also implementing a user-centered feedback loop for continuous content refinement.

Organized high-impact engagement events and team-building sessions for 600+ employees, enhancing cross-functional collaboration and morale. Coordinated event logistics and communications for transformation campaigns impacting more than 300 employees, ensuring effective communication with international teams.

Standardized and streamlined data collection processes across 15 European subsidiaries, improving internal reporting efficiency and data integrity. Designed and rolled out corporate sustainability initiatives that led to a 17% reduction in CO₂ emissions and a 21% drop in HQ energy consumption.

Grade: 1.0 Grade

Completed a Master of Science in Supply Chain Management. The thesis focused on Consumer Behavior and Environmental Sustainability.

Grade: 1.67 Grade

Obtained a Bachelor of Arts in Global Economics and Management. The thesis explored FDI as an effective tool for economic growth.