Tshekina Muvemba
@tshekinamuvemba
Rental customer service representative at McRent handling reservations, rental agreements, customer inquiries, and vehicle handovers.
GermanyWhat I'm looking for
At McRent, I support customers with rental advice, reservations, contracts, and inquiries. I also organize vehicle handovers and returns and help coordinate operational processes.
At StarCar, I supported customers and organized the internal service team. I also helped onboard new employees and ensure smooth workflows.
At Arndt Mobility Group, I advised customers, processed contracts and additional services, and handled vehicle handovers, returns, and complaints. At Hertz Autovermietung, I supported rental customers at the airport and managed reservations and contracts.
As a self-employed driver with Uber, I served passengers in city and regional travel and planned routes, appointments, and schedules independently. I’m looking for a long-term position in customer service, back office, or administrative case processing.
Experience
Work history, roles, and key accomplishments
Mitarbeiter Vermietung / Kundenservice
McRent
May 2026 - Present (5 months)
Betreuung und Beratung von Kunden im Vermietgeschäft, Bearbeitung von Reservierungen, Verträgen und Kundenanliegen sowie Organisation von Fahrzeugübergaben und -rücknahmen.
Serviceorientierter Umgang mit Fahrgästen im Stadt- und Regionalverkehr sowie eigenständige Routen-, Termin- und Zeitplanung.
Rental Sales Agent
Arndt Mobility Group
Aug 2025 - Oct 2025 (2 months)
Kundenberatung, Vertragsabwicklung und Bearbeitung von Zusatzleistungen sowie Fahrzeugübergaben, -rücknahmen und Reklamationsbearbeitung.
Betreuung von Mietkunden am Flughafenstandort, Verwaltung von Reservierungen und Verträgen sowie Unterstützung des Tagesgeschäfts.
Rental Sales Agent / Innendienstleitung
StarCar
Feb 2024 - Feb 2025 (1 year)
Kundenbetreuung und Organisation des Innendienstes, Einarbeitung neuer Mitarbeitender und Sicherstellung reibungsloser Abläufe.
Education
Degrees, certifications, and relevant coursework
HVS Frankenberg
Fachabitur
Fachabitur (subject-specific university entrance qualification) from HVS Frankenberg.
HVS Bad Wildungen
Realschulabschluss
Realschule (secondary school) from HVS Bad Wildungen.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Salary expectations
Job categories
Interested in hiring Tshekina?
You can contact Tshekina and 90k+ other talented remote workers on Himalayas.
Message TshekinaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
