Emmanuel Imasuen
@emmanuelimasuen
Customer-focused rental sales agent and certified sports & fitness professional.
GermanyWhat I'm looking for
I am a certified Sports- and Fitness Merchant (IHK Berlin) with practical experience as a trainer and rental sales agent, combining strong customer service skills with technical competence in audio and event systems.
I have worked at Starcar Berlin as a Rental Sales Agent and assistant, advising customers, handling bookings and resolving inquiries and complaints, and I trained clients as a back trainer at Kreuzretter Berlin.
I bring reliability, structured work habits, efficient time management and IT skills (Microsoft 365, Adobe Audition), and I am eager to contribute in roles that value customer service, fitness expertise and technical event support.
Experience
Work history, roles, and key accomplishments
Rental Sales Agent
Starcar
Nov 2024 - Present (1 year 7 months)
Advise and assist customers with vehicle rentals, handle inquiries and complaints, and manage rental transactions to ensure high customer satisfaction.
Assistant
Starcar
Mar 2022 - Nov 2024 (2 years 8 months)
Provided operational support at the rental location, assisted front-desk activities and customer service across peak periods.
Trainer (Back)
Kreuzretter
May 2023 - May 2024 (1 year)
Delivered back-focused training sessions and guided clients in exercise techniques to improve mobility and reduce pain during a year-long contract.
Education
Degrees, certifications, and relevant coursework
EMS Trainingfitbox Berlin
Vocational Apprenticeship (Sport- and Fitnesskaufmann), Sports and Fitness
2018 - 2023
Completed an apprenticeship as a Sports and Fitness Merchant (IHK Berlin) while training at EMS Trainingfitbox Berlin; focused on fitness operations and customer service.
OSZ Elinor-Ostrom-Schule
Vocational School Studies, Vocational Education (Sports/Fitness)
2018 - 2023
Attended OSZ Elinor-Ostrom-Schule in Berlin-Pankow concurrent with vocational training; gained theoretical knowledge related to sports and fitness professions.
Schule an der Haveldüne
Secondary School Certificate, Secondary Education
2017 - 2018
Attended Schule an der Haveldüne for secondary education leading up to the Mittlerer Schulabschluss.
Bertolt-Brecht-Oberschule
Mittlerer Schulabschluss, Secondary Education
2013 - 2017
Completed general secondary education culminating in the Mittlerer Schulabschluss.
Linden-Grundschule
Primary School Completion, Primary Education
2006 - 2013
Attended primary school (Linden-Grundschule) in Berlin-Spandau.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
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