Puni Punithan

Coordinated store floor operations and assisted management with daily retail activities. Supported inventory organisation and stock replenishment, improving shelf availability and product visibility by 15%.

Supervised a team of 6–10 retail staff, ensuring efficient daily operations and shift coordination. Improved checkout and customer service efficiency by 20% through improved staff allocation during peak times.

Supervised night shift staff and managed customer service operations in a high-traffic fuel retail environment. Monitored fuel and shop inventory, reducing stock discrepancies by 10%.

Managed overnight store operations including fuel sales, shop inventory, and worked independently. Handled cash reconciliation and financial reporting, ensuring 100% accuracy in nightly cash handling.

Assisted with customer service, product merchandising, and checkout operations. Maintained store cleanliness and organisation, supporting smooth retail operations.

Provided electrical installation and repair services for residential customers. Diagnosed electrical faults and completed maintenance tasks efficiently.

Completed professional training in video editing, videography, and digital content production using tools such as Adobe Premiere Pro and AI productivity tools. Developed skills in social media communication, video formats, and multi-platform content creation.

Completed Edexcel Ordinary Level examination across six subjects, developing a strong academic foundation in core disciplines and analytical thinking.

Completed Sri Lankan GCE Ordinary Level examination across nine subjects, developing a strong academic foundation in core disciplines and analytical thinking.

Studied ICT fundamentals, basic programming, web development, and multimedia applications. Developed practical computer skills and professional English communication for workplace environments.