As an AI Model Evaluator on a project-based assignment, I evaluate paired AI responses across multi-turn Vietnamese conversations. I apply detailed rubrics and cite turn-level or timestamp evidence to support preference decisions.
I identify recurring issues such as tone shifts, unnatural phrasing, weak emotional presence, and missed user constraints. I write concise Vietnamese and English rationales and actionable feedback to support model improvement.
At Herbalife Vietnam, I managed compliance workflows, reviewed advertising and event materials, and documented case outcomes. Earlier, at Transcosmos Technologies Vietnam, I led customer support workflows, developed SOPs and training plans, and monitored quality standards.
