Linh Chi Khuc

I’m a Data Operations Specialist with 8+ years of experience managing complex digital assets and marketplace data for global platforms like Expedia. I bring a proven track record in AI training, including high-volume Vietnamese audio transcription, data validation, and voice model evaluation.

Across my roles, I focus on flawless data quality by combining native linguistic expertise with advanced technical skills (SQL, Excel, Tableau). I’ve led structured verification of product and listing IDs for compliance, and used SQL/Excel to investigate system discrepancies, data integrity risks, and order management errors.

I also thrive in quality assurance calibration—training and evaluating conversational AI models by scoring responses for accuracy, safety, and natural language flow. From labeling audio segments and identifying speakers to auditing datasets using research, I keep strict project guidelines and SLAs while continuously improving operational performance (including being named an Elite Expedia Program Winner in Q2 2025).