Open to opportunities

Tram Nguyen

@tramnguyen2

Message

I evaluate Vietnamese AI outputs, localization quality, and data accuracy.

Vietnam

Message

What I'm looking for

I'm looking for remote, project-based or contract AI evaluation, Vietnamese localization QA, data annotation, or quality-rating work. I value clear guidelines, evidence-based review, flexible schedules, secure data handling, and cross-time-zone collaboration.

I've spent 15+ years supporting global IT operations and now apply my quality-driven approach to Vietnamese AI evaluation, localization QA, data annotation, and search and ads quality rating.

At Ampere Computing, I evaluated, reproduced, and documented complex user and system issues for a global workforce. I also performed device compliance and data-quality checks across Windows and macOS, reviewed access requests for accuracy, and supervised a four-person team across Vietnam and India.

Previously at RMIT University, I investigated incidents, reproduced technical problems, documented findings, validated outcomes during upgrades, and provided clear English-language support to international staff and students.

I'm native in Vietnamese and work professionally in English, bringing Vietnamese cultural context, evidence-based review, structured feedback, confidentiality awareness, and disciplined remote collaboration to quality-focused AI and data projects.

Experience

Work history, roles, and key accomplishments

System Administrator II / Supervisor

Ampere Computing

Jan 2021 - Dec 2025 (4 years 11 months)

Evaluated, reproduced, and documented complex user and system issues for a globally distributed workforce, using evidence to determine root cause, priority, resolution, or escalation. Supervised a four-person team in Vietnam and India, promoting consistent ticket documentation, prioritization, and service quality across time zones.