Ngoc Nguyen

Record prompts and responses during testing sessions to produce high-quality voice datasets for speech model training and evaluation.

Execute app and web functionality testing to identify issues and validate feature behavior, contributing to product quality improvements.

Perform large language model training tasks and conduct quality assurance on model outputs to improve response quality and alignment.

Record and analyze emotional responses during testing sessions to build labeled audio datasets supporting affective AI and speech model training.

Perform large language model training and fine-tuning tasks, conduct quality checks, and contribute to dataset preparation for language services.

Execute large language model training initiatives and assessment activities focused on safety alignment and performance optimization.

Annotate images to create AI training datasets and ensure labeling consistency to improve model training outcomes and dataset quality.

Evaluate and rate content (ads) and perform AI training tasks including annotation and quality control to align outputs with linguistic and safety guidelines.

Perform large language model training and fine-tuning tasks, improving model accuracy and safety through dataset design and quality checks across multi-modal inputs.

Analyzed sales and performance data to predict customer behavior and delivered periodic reports that informed strategic decisions by the management board.

Monitored trends and campaign effectiveness, leveraged data insights to optimize social media strategies, and produced reports and visualizations for stakeholders.

Curated content, developed production plans and linguistic guidelines, QC'd localized content, and recruited and trained vendors to maintain content quality.

Led a team to produce high-quality children's content, managed scheduling and programming, and ensured regulatory compliance and content quality.

Edited and translated subtitles, performed QA on outsourced content, and collaborated with technical teams to ensure smooth program airing.

Assisted in planning and coordinating conferences and exhibitions, managed charity projects and executive schedules, and conducted interpretation and stakeholder coordination.

Wrote and translated news articles, covering local and global topics with editorial quality and timely delivery.

Studied English studies and literature with coursework in linguistics, translation, and cultural studies, completed degree in 2012.