Open to opportunities

Trinity Scott

@trinityscott

Message

I elevate customer experiences through communication, leadership, and efficient operations.

Zimbabwe

Message

What I'm looking for

I'm looking for a customer-facing role where I can build strong relationships, collaborate with a team, improve operations, and create positive experiences for customers.

I've supported customer experiences at Starbucks as a Barista Trainer and Shift Supervisor, managing money, inventory, drink customization, and dietary needs while helping teams work efficiently.

At Millsaps College, I kept front desk operations running smoothly at the Hall of Activities Center and served as a Presidential Ambassador in Admissions. I've built positive relationships with customers, vendors, and partners while supporting promotional activities and maintaining a positive company image.

Experience

Work history, roles, and key accomplishments

Presidential Ambassador

Millsaps College Admissions

Mar 2024 - May 2024 (2 months)

Developed and maintained a positive company image and reputation, collaborated with internal teams for successful promotional activities, and managed positive relationships with customers, vendors, and partners.

Customer Relationship Management Collaboration Promotional Activities

Front Desk Manager

Millsaps College Hall of Activities Center

Aug 2023 - May 2024 (9 months)

Responded promptly to customer complaints or issues within a set timeframe, ensured front desk operations ran smoothly by maintaining a neat work area and monitoring inventory levels.

Customer Service Computer Literacy Inventory Management Problem Solving

Barista Trainer/Shift Supervisor

Starbucks

Apr 2021 - Aug 2022 (1 year 4 months)

Managed money and inventory, carried out tasks swiftly and meticulously, and assisted customers with drink customization while accommodating preferences and dietary restrictions.

Inventory Management Customer Service Cash Handling Problem Solving Teamwork Leadership