Open to opportunities

Triin Lail

@triinlail

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Dynamic Key Account Manager with expertise in partnership development.

Estonia

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a dedicated professional with extensive experience in key account management and partnership development. Currently, I serve as a Key Account Manager at SAKU ÕLLETEHAS AS, where I manage customer relationships, negotiate prices, and implement effective sales strategies. My role involves planning campaign activities and collaborating with sales teams to achieve optimal sales goals.

Previously, I held the position of Head of Partnership at ZAVE CENTRE OÜ, where I built and managed relationships with partners, developed unified strategies, and assisted sales departments. My background also includes significant experience as a Sales Manager and Finance Controller at FTP LOGISTICS SERVICES OÜ, where I focused on financial analysis and performance monitoring across multiple branches in Estonia and abroad.

With a strong educational foundation in Business Administration and Air Traffic Control, I am committed to leveraging my skills in strategic management and customer relations to drive business success. I am passionate about creating effective partnerships and implementing innovative solutions to enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Key Account Manager

Current

Saku Õlletehas AS

Aug 2023 - Present (1 year 11 months)

Managed customer relationships, price negotiations, and assortment planning. Planned and monitored budget and sales strategy, communicating with sales teams and distributors to achieve sales goals.

Customer Relationship Management Pricing Negotiation Assortment Planning Budgeting Sales Strategy distribution management Campaign Management

Head of Partnership

Zave Centre OÜ

Sep 2022 - Apr 2023 (7 months)

Built and managed relationships with existing and new partners, particularly installation partners and suppliers. Developed and implemented a unified strategy and action plan, including internal processes for partnership management.

Partnership Building Relationship Management Strategic Planning Process Development Sales Support Software Development Supplier Management

Sales Manager/Finance Controller

FTP Logistics Services OÜ

Dec 2020 - Aug 2022 (1 year 8 months)

Monitored and analyzed overall company performance, providing financial overviews and projections. Coordinated work across different company branches and developed and implemented online business software.

Financial Analysis Performance Monitoring Online Business Software Development Logistics Management Project Management

F-

Sales Manager

F-TKO

Feb 2016 - Dec 2020 (4 years 10 months)

Established new customer relationships and managed existing customer bases, overseeing project management and contract implementation. Conducted cost analysis and project planning to ensure quality control.

Customer Relationship Management Project Management Contract Negotiation Quality Control Project Planning Sales Management

F-

Logistic

F-TKO

Oct 2014 - Jan 2016 (1 year 3 months)

Managed logistical documents, arranged bookings, permits, and other shipment documents. Tracked shipment statuses, informed customers, and ensured compliance with new regulations and laws.

Logistics Management Documentation Shipment Tracking Project Management Contract Management Regulatory Compliance

Inventory Clerk

Coca-Cola HBC Estonia

May 2014 - Sep 2014 (4 months)

Managed warehouse logistical documents and updated SAP system warehouse transactions. Performed inventory counts and communicated with other warehouses and drivers.

SAP Inventory Management Communication Data Entry

ACC Internship

Estonian Air Navigation Service

Jan 2014 - Mar 2014 (2 months)

Completed internships in Air Traffic Control (APP) and Area Control Center (ACC). Gained practical experience in air traffic management operations.

Air Traffic Control Aviation Operations Airspace Management Communication

APP Internship

Estonian Air Navigation Service

Jun 2013 - Aug 2013 (2 months)

Completed internships in Air Traffic Control (APP) and Area Control Center (ACC). Gained practical experience in air traffic management operations.

Air Traffic Control Aviation Operations Airspace Management Communication

OPS Intern

AS Panaviatic

Jun 2012 - Aug 2012 (2 months)

Completed an internship in operations, gaining exposure to daily operational tasks. Assisted with various aspects of aviation operations.

Aviation Operations Data Entry Communication Administrative Support

Customer Service

Restaurant City

Oct 2011 - Jan 2012 (3 months)

Provided customer service in a restaurant setting. Handled customer inquiries and ensured a positive dining experience.

Customer Service Communication Problem Solving Food Service Teamwork

Coordinator and Project Manager

NPO Jõhvi Youth Centre

Jan 2008 - May 2010 (2 years 4 months)

Coordinated and managed projects for the youth center. Organized events and activities for young people.

Project Management Event Coordination Youth Engagement Community Outreach Volunteer Management

Consumer Surveys Interviewer

ACNielsen Eesti OÜ

Jul 2011 - Present (14 years)

Conducted consumer surveys as an interviewer. Collected and recorded data from respondents.

Data Collection Interviewing Communication Data Entry

Education

Degrees, certifications, and relevant coursework

Tallinn University of Technology

Micro-degree, Strategic Management Accounting and Financial Management

Pursuing a micro-degree in Strategic Management Accounting and Financial Management. This program focuses on advanced financial strategies and management accounting principles.

Tallinn School of Economics

Vocational Education (Level 5), Business Administration

Completed a vocational education program specializing in Business Administration. Gained expertise in various aspects of business management and operations.

Estonian Aviation Academy

Professional Higher Education, Air Traffic Control

Activities and societies: Member of Estonian Aviation Academy Student Council in 2011/2012 and 2012/2013 academic year. Tartu Aviation Days 2011 volunteer. Helped organize Estonian Aviation Days in 2012-2022, dealing with air traffic and aeronautical information, document preparation, obtaining approvals, and coordinating volunteers.

Obtained a professional higher education in Air Traffic Control (ATC). Developed comprehensive knowledge and skills required for air traffic management.