Trang Ngô

Managed the full recruitment cycle from job posting to hiring, primarily focusing on Malaysia and Vietnam. Conducted thorough candidate assessments to evaluate qualifications, skills, and cultural fit, coordinating interviews with hiring managers. Utilized Applicant Tracking Systems (ATS) to track applications and maintain recruitment records, while staying current on industry trends.

Handled end-to-end recruitment for individual positions across the APAC region, successfully filling up to 30 diverse roles. Collaborated with hiring managers to define needs, create job descriptions, and manage the entire process from sourcing to offer management and pre-onboarding. Conducted market research to recommend compensation packages and effective recruitment channels.

Engaged in comprehensive mass recruitment for Business Process Outsourcing (BPO) services, contributing to the growth of a BPO team to over 700 employees. Achieved up to 100 accepted offers per month for mass recruitment and successfully made the first 5 hires for a new project. Managed employee onboarding and offboarding processes, including documentation and benefits.

Supported the mass recruitment process, contributing to scaling a BPO team from 0 to over 150 employees within one year. Provided support for both internal and external company events. Managed onboarding and offboarding processes, including contract signing, health insurance, and personal events for employees.

Handled the recruitment of foreign teachers, achieving up to 10 accepted offers and attracting an average of 50 qualified candidates monthly. Supported supervisors in building template emails for recruitment and trained newcomers in the recruitment process. Identified efficient platforms for advertising vacancies, screened resumes, and scheduled interviews.

Completed a Bachelor's degree focusing on Finance and Banking. The curriculum covered core principles and practices within the financial sector.