THTrad Francois Harlow
@tradfrancoisharlow
Dedicated personal assistant with strong customer service skills.
Saint LuciaWhat I'm looking for
I am a dedicated personal assistant with over seven years of experience in providing exceptional support to clients and organizations. My journey began at KM2 Solutions, where I honed my customer service skills by managing client accounts and ensuring their satisfaction. I have a proven track record of handling client payments and resolving issues efficiently, which has equipped me with the ability to multitask and maintain professionalism in high-pressure environments.
Currently, I am pursuing my education at the University of The People while continuing to work as a personal assistant in Martinique. My role involves managing appointments, handling communications, and performing various administrative tasks. I pride myself on my attention to detail and my ability to work collaboratively within a team. I am eager to leverage my skills and experience to contribute positively to a dynamic organization.
Experience
Work history, roles, and key accomplishments
Personal Assistant
Confidential
Apr 2017 - Apr 2024 (7 years)
Provided comprehensive support as a Personal Assistant, managing client appointments, handling phone calls, and processing payments. Demonstrated strong organizational skills and attention to detail in a fast-paced environment.
Customer Service Representative
KM2 Solutions
Jul 2015 - Apr 2017 (1 year 9 months)
Served as a Customer Service Representative for the Flagship Credit Acceptance campaign, responsible for processing payments, servicing loans, and resolving client issues. Developed strong problem-solving and communication skills.
Sales Agent
Arktele Services
May 2015 - Jun 2015 (1 month)
Engaged in a sales campaign for newspapers, responsible for calling customers and promoting subscriptions. Developed persuasive communication and sales skills.
Education
Degrees, certifications, and relevant coursework
UPUniversity of The People
London Medical School
Certificate, Phlebotomy
2019 - 2020
Completed a Level 3 certificate in phlebotomy, gaining essential skills in blood collection and handling.
Entrepot Secondary School
High School Diploma, General Studies
2010 - 2012
Graduated with 4 CXC level subjects in General Proficiency, including Mathematics, English A, Human and Social Biology, and Office Administration.
York Memorial Collegiate Institute
School Leaving Diploma, General Studies
2009 - 2010
Completed coursework leading to a school leaving diploma.
Kane Middle School
School Leaving Certificate, General Studies
2007 - 2009
Achieved a school leaving certificate, marking the completion of middle school education.
Charles E. Webster Elementary School
School Leaving Certificate, General Studies
2004 - 2007
Completed elementary education and received a school leaving certificate.
Availability
Location
Saint LuciaAuthorized to work in
Job categories
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