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Tracy Stoll

@tracystoll

Results-driven Client Success Manager with expertise in project management and customer engagement.

United States

What I'm looking for

Seeking a challenging role that leverages my expertise in client success management, project management, and customer engagement to drive business growth and customer satisfaction.

As a seasoned Client Success Manager, I leverage my expertise in project management, customer engagement, and data analysis to drive business growth and customer satisfaction. With a proven track record of success in facilitating client onboarding, managing client expectations, and identifying upsell opportunities, I excel in fast-paced environments that require strong analytical skills and cross-functional collaboration.

Throughout my career, I have developed a unique ability to balance technical and business acumen, professionalism, and trust across multiple clients. My expertise in CRM software, resource planning, and process development enables me to streamline operations and drive results.

With a strong background in visual merchandising and human resources, I bring a unique perspective to client success management. My ability to drive sales through visually-compelling displays and product merchandising strategies, combined with my experience in coaching and developing high-performing teams, makes me a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

LI

Merchandise Manager

Lowe's Companies, Inc

Nov 2020 - Jan 2022 (1 year 2 months)

Established merchandising plans, implemented action steps, and oversaw stockroom organization. Guided store personnel in setting merchandise displays and maintained sufficient stock levels.

DC

Visual Merchandising Manager

Duluth Trading Company

Sep 2019 - Nov 2020 (1 year 2 months)

Drove sales with visually-compelling displays and product merchandising strategies. Modeled techniques and coached merchandise handlers on visual standards.

JC

Merchandise Manager

JCPenney

Feb 2016 - Sep 2017 (1 year 7 months)

Oversaw the jcp.com pick up process, strategized with supervisors and visual associates to plan and execute merchandising and visual elements.

JC

Human Resources Manager

JCPenney

Mar 2014 - Feb 2016 (1 year 11 months)

Offered guidance and counseling to managers and employees, coordinated and led new hire orientations and benefits meetings.

Education

Degrees, certifications, and relevant coursework

Tracy hasn't added their education

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Tech stack

Software and tools used professionally

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Tracy Stoll - Client Success Manager - Onsite Logic | Himalayas