Seeking a remote role in business operations, process improvement, systems implementation, project management, training, or transformation. I enjoy solving complex problems, improving workflows, and delivering practical solutions. Open to management or hands-on individual contributor roles where I can make a meaningful impact.

Tracy Martinez
@tracymartinez
Hands-on business operations and systems leader specializing in process improvement, technology implementation, automation, and team development.
What I'm looking for
Experienced business operations and systems leader specializing in process improvement, technology implementation, automation, project management, and training. At Clarvida, I led cross-functional initiatives, automated 30+ workflows, supported acquisitions, and managed teams of up to nine employees. My background also includes small-business management, consulting, compliance, accounting, and customer service. I enjoy solving complex problems, improving operations, and implementing practical solutions. Seeking remote leadership or hands-on roles in operations, transformation, implementation, or process improvement.
Experience
Work history, roles, and key accomplishments
Progressed through five roles over 11 years at a multistate healthcare organization. Designed and expanded 30+ personnel action workflows, reducing manual processing by approximately 95%, and co-led ADP Payforce-to-Vantage migration.
Consulting Business Manager
The Wall Group / JTE, Inc.
Jan 2003 - Present (23 years 10 months)
Provided ongoing business management consulting, including bookkeeping, payroll, reconciliations, audits, and tax filings.
Business Manager
The Wall Group / JTE, Inc.
Aug 2002 - Dec 2003 (1 year 4 months)
Managed business operations, transitioning legacy accounting processes to QuickBooks and overseeing bookkeeping, payroll, and compliance.
Small Business Owner
Home Childcare Business
Operated a star-rated, state-licensed home childcare program for 13 years, managing day-to-day operations, staffing, payroll, and regulatory compliance.
Education
Degrees, certifications, and relevant coursework
Strayer University
Bachelor of Science, Business Administration
Bachelor of Science in Business Administration from Strayer University.
Northern Virginia Community College
Associate of Applied Science, Business Management
Associate of Applied Science in Business Management from Northern Virginia Community College.
Availability
Location
Authorized to work in
Salary expectations
Social media
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