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Kia EllickKE
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Kia Ellick

@kiaellick

Operations leader building scalable systems, cross-functional workflows, and measurable growth.

United States
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What I'm looking for

I’m looking to lead operations end-to-end—building scalable systems, improving workflows and SOPs, and partnering cross-functionally to drive measurable growth through strong budgeting, vendor management, and compliant financial operations.

I’m a results-driven Business Operations Manager and Director of Operations with 16+ years of experience designing operational infrastructure, optimizing cross-functional workflows, and translating strategy into execution. I’ve built scalable systems, strengthened internal controls, and improved how teams run daily operations across consumer products, legal services, education, and nonprofit environments.

Most recently, as an Operations & Financial Systems Lead, I oversee AP/AR, vendor management, and monthly reconciliations while maintaining audit readiness through internal controls and standardized reporting. I also founded and scaled The Cookie Dip Company, directing end-to-end operations and financial performance, securing $200,000+ in funding, and delivering 8 large-scale events with 1,200+ attendees. Earlier in my career, I led operations and financial systems at a high-volume legal firm—implementing process improvements and accounting migrations that reduced administrative overhead by 12%—and I’ve also managed HR and operational workflows including payroll processing and compliance reporting.

Experience

Work history, roles, and key accomplishments

LG
Current

Operations & Financial Systems Lead

Los Angeles College Faculty Guild

Jan 2025 - Present (1 year 6 months)

Oversee full-cycle financial operations and administrative workflows (AP/AR, vendor management, reconciliations) for a faculty labor organization, supporting budgeting and regulatory compliance. Implement internal controls and standardize reporting to maintain audit readiness and improve vendor payment turnaround time.

TC
Current

Founder & Director of Operations

The Cookie Dip Company

Aug 2018 - Present (7 years 11 months)

Founder and Director of Operations who scaled The Cookie Dip Company from concept to ~$120,000 annual revenue, managing operations, finance, marketing, and logistics. Secured $200,000+ in business funding, designed SOPs and workflows, led large-scale events and sponsorships, and ran QuickBooks-based budgeting and P&L accountability.

KL

Accounting Manager & Operations Lead

Knight Law Group LLP

Oct 2016 - May 2022 (5 years 7 months)

Direct organizational operations and financial systems for Knight Law Group LLP, providing data-driven reporting and improving processes through accounting system migrations. Managed vendor relations, internal controls, resource allocation, staff mentorship, and cross-department compliance and operational workflows.

FA

HR & Operations Supervisor

First Congregational Church of Los Angeles

Jul 2016 - Oct 2016 (3 months)

Supervised processing of 150+ weekly invoices and managed vendor relations to ensure timely and accurate financial operations. Administered HR operations including payroll, employee records, benefits coordination, recruitment/onboarding, and performance management aligned with compliance requirements.

SC

Accounting & HR Manager

Suesette's Family Childcare

Sep 2012 - Oct 2015 (3 years 1 month)

Directed financial operations for Suesette's Family Childcare, including invoicing, payroll, AP/AR, and vendor contract management to support regulatory compliance and audit readiness. Led fundraising and event logistics, trained support staff, managed scheduling, and handled inventory purchasing and vendor negotiations.

Education

Degrees, certifications, and relevant coursework

GC

Google / Coursera

Google Project Management Professional Certificate, Project Management

In progress: Google Project Management Professional Certificate via Coursera.

Ashford University logoAU

Ashford University

Bachelor of Science, Organizational Management

Earned a B.S. in Organizational Management from Ashford University in 2017.

WC

West Los Angeles College

Associate of Arts, Liberal Arts / Business Administration

Earned an A.A. in Liberal Arts / Business Administration from West Los Angeles College.

BV

Black Girl Ventures

Fellowship (Alumni & Mentor), Fellowship Program

Black Girl Ventures Fellowship—alumni and mentor.

Tech stack

Software and tools used professionally

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