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@traciewright
Compassionate healthcare professional specializing in care coordination and patient advocacy.
I am a compassionate and dependable healthcare professional with over 10 years supporting patient care across clinical, home health, and administrative settings. I specialize in care coordination, appointment scheduling, and patient advocacy, consistently using EPIC, TouchWorks, and Beacon to maintain accurate, HIPAA-compliant records.
In clinical and home-care roles I improved continuity of care by scheduling evaluations, entering sensitive data accurately, and delivering attentive support to dialysis and home-bound patients. I hold a Phlebotomy Technician Certification and bring proven communication, conflict-resolution, and time-management skills to a patient-centered team.
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Work history, roles, and key accomplishments
Fresenius Medical Care
Jan 2023 - Jan 2024 (1 year)
Scheduled pre- and post-treatment evaluations and entered sensitive data into EPIC with HIPAA compliance, delivering attentive care to 10+ dialysis patients per shift and partnering with clinicians to address urgent concerns.
At Your Side Home Care
Jan 2022 - Jan 2023 (1 year)
Followed individualized care plans, assisted with medication reminders and vitals monitoring, and maintained thorough daily care logs while relaying health changes to clinical supervisors to ensure continuity of in-home care.
LabCorp
Jan 2016 - Jan 2022 (6 years)
Coordinated high-volume patient schedules and streamlined clinic operations while documenting care and lab results in EPIC, TouchWorks, and Beacon; provided compassionate specimen collection and resolved appointment conflicts to improve patient satisfaction.
Degrees, certifications, and relevant coursework
Phlebotomy Technician Certification, Phlebotomy
Phlebotomy Technician Certification obtained from Fortis College in 2015.
High School Diploma, High School
High School Diploma from Alief Taylor High School, completed in 2008.
Software and tools used professionally
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