Open to opportunities

Tracey Swarts

@traceyswarts

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Motivated individual with strong administrative and customer service skills.

South Africa

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a motivated and hardworking individual with a passion for delivering exceptional customer service and support. My experience in ticket sales for events has honed my ability to communicate confidently with customers, both in-person and online. I thrive in fast-paced environments and consistently strive to achieve results while maintaining accurate record-keeping of sales and inventory.

Currently pursuing a BEd degree, I have developed strong administrative and organizational skills through my work as an Administrative Assistant, where I assisted with scheduling and communication. My proficiency in Microsoft Office and quick adaptability to new systems have enabled me to support various office processes efficiently. I am a reliable team player who values collaboration and effective communication.

Experience

Work history, roles, and key accomplishments

Ticket Sales

Concert Events

Sold tickets to customers, both in-person and online, handling cash and mobile payments. Delivered excellent customer service under pressure and ensured accurate record-keeping of sales and inventory.

Ticket Sales Customer Service Payment Processing Inventory Management

Administrative Assistant

General Office Support

Assisted with scheduling and communication, demonstrating proficiency in Microsoft Office. Quickly adapted to new systems to support office processes efficiently.

Administrative Support Scheduling Communication Microsoft Office Data Entry

Stocktaker

USAVE

Performed regular stocktakes to ensure accurate inventory records. Maintained organized stock levels and contributed to efficient store operations.

Inventory Control Record keeping Organizational Skills

Education

Degrees, certifications, and relevant coursework

Unknown University

Bachelor of Education, Education

Currently pursuing a Bachelor of Education degree. Developing skills in pedagogy, curriculum development, and educational psychology.

Dirkie Uys High School

Grade 12, General Studies

Grade: 60%

Completed secondary education with a Bachelor's Pass, achieving 60%. Studied a range of subjects including Afrikaans, English, Mathematics, Business Studies, Geography, History, and Life Orientation.