Mercia Jantjies

I am a dedicated and driven administrative professional with a Diploma in Events Management from Cape Peninsula University of Technology. With a strong track record in office management and support, I excel in coordinating tasks, maintaining detailed records, and ensuring seamless operations within fast-paced environments. My exceptional organizational skills and effective communication abilities have been recognized throughout my career, making me a valued team member.

In my recent role as an Administrative Support Advisor at Amazon, I managed client correspondence, maintained comprehensive customer records, and streamlined billing processes to enhance client satisfaction. My previous experience at Webhelp as an Administrative Service Specialist allowed me to handle escalated client issues and identify areas for service improvement. I have also supported event planning and logistics as an Administrative Assistant and Promotions Coordinator at Cape Town Promoters, where I coordinated promotional activities and managed schedules effectively.