Open to opportunities

Tracey Miller

@traceymiller1

Message

I am a detail-oriented Virtual Assistant specializing in administrative support and data entry.

South Africa

Message

What I'm looking for

I seek remote virtual assistant roles offering administrative, data-entry and customer support responsibilities, collaborative culture, clear processes, and growth opportunities.

I am a dedicated Virtual Assistant and former cruise-line massage therapist based in South Africa.

I worked on Disney Wish (June 2023–Jan 2024) and MSC Poesia (May 2024–Jan 2025), providing therapeutic treatments while managing front-desk operations, scheduling client appointments, and handling phone and email inquiries.

I have completed online courses in Virtual Assistance, data entry tools and techniques, and administrative support, and I am comfortable with Microsoft Word, Excel, Outlook, Access, PowerPoint, Google Docs/Sheets/Calendar, Notion, Slack, Trello, Asana, Canva, Toggl, and Zoho/Zoho Books.

I am proactive, detail-oriented, and fluent in English and Afrikaans; I deliver accurate, timely, and well-organized support and am committed to developing my skills and contributing positively to any team I support.

Experience

Work history, roles, and key accomplishments

Massage Therapist

MSC Poesia

May 2024 - Jan 2025 (8 months)

Managed front desk operations and scheduled client appointments while handling phone and email inquiries; provided administrative support to spa staff and maintained high levels of customer service and organization.

Scheduling Customer Service Spa Administration Administrative Support

Massage Therapist

Disney Wish

Jun 2023 - Jan 2024 (7 months)

Provided therapeutic massages, assessed client needs to relieve pain and reduce stress, and supported client wellbeing through professional treatment and communication.

Therapeutic Massage Pain Management Stress Reduction Customer Service Appointment Management Client Communication

Education

Degrees, certifications, and relevant coursework

International Somatology Qualifications

Certificate, Somatology

Completed international somatology qualifications and trained as a massage therapist, including service on cruise liners.

Online Courses (Various Providers)

Professional Certificate, Virtual Assistance and Administrative Support

Activities and societies: Courses: Virtual Assistance; Data entry tools and techniques; Introduction to office and administrative support and data entry; Microsoft Word for administrative professionals; Microsoft Access masterclass; Microsoft PowerPoint for administrative professionals; Gmail productivity; Gmail calendar for business masterclass; Introduction to Canva; How to create a free website using ChatGPT, Canva and AI.

Completed online courses in virtual assistance, data entry, office administration, Microsoft Office, Canva, Gmail productivity, and website creation using ChatGPT and AI.