BABodude Anthony
@tonybod
Detail-oriented customer support representative and digital marketer.
CanadaWhat I'm looking for
With over 4 years of experience in customer support and digital marketing, I have honed my skills in telephone communication, managing social media ads, and providing excellent customer service. I have a proven track record of building productive relationships with customers and effectively articulating product benefits. I am seeking a full-time role in customer service and/or digital marketing where I can utilize my skills to ensure customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service agent
Maintair Aviation Services Ltd.
Provided quality customer service to a variety of customers, including travelling passengers, travel agencies, corporate customers, and other internal and external groups. Handled phone and email inquiries, reservations, cash handling, and flight announcements. Assisted with baggage handling, client interactions, and retention strategies.
Customer Service Representative
Kuda Bank
Handled customer inquiries and complaints, resolved issues via calls and social media platforms, developed and implemented customer service policies, tracked KPIs, and worked on building customer loyalty and satisfaction.
Digital Marketer
Sidomex Universal
Managed social media ad accounts, executed digital marketing campaigns, monitored campaign performance, conducted keyword research, and utilized marketing automation tools to enhance marketing campaigns.
Intern Pharmacist
Osun State Hospital
Worked in collaborative teamwork with physicians and nurses, provided pharmaceutical care, detected and corrected errors in prescriptions, conducted seminars, and ensured compliance with SOPs and quality management processes.
Education
Degrees, certifications, and relevant coursework
Bodude hasn't added their education
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Availability
Location
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Job categories
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