Tolu Sadiku

I am a dedicated professional currently working as a Product Support Technician at the Washington Metropolitan Area Transit Authority. My role involves providing exceptional customer and technical support to retail merchants, ensuring they can effectively utilize fare media and point of sale devices. I take pride in my ability to troubleshoot complex issues and generate insightful reports that aid in decision-making and operational efficiency.

With a Bachelor of Science in Information Systems and an MBA in Project Management on the horizon, I am committed to continuous learning and professional growth. My experience includes conducting audits, vulnerability scans, and collaborating with various stakeholders to enhance service delivery. I have successfully led projects that improve accessibility for underserved communities, demonstrating my passion for leveraging technology to create positive impacts.