TH
Open to opportunities

Todina Hodge

@todinahodge

Dedicated Client Services & Logistics Specialist with 9+ years of experience.

Guyana
Message

What I'm looking for

I am looking for remote positions that leverage my skills in administration, customer support, and logistics, with a focus on efficiency and clear communication.

I am a dedicated and versatile Client Services and Logistics Specialist with over 9 years of experience delivering top-tier customer support, administrative services, and logistics coordination. My proven ability to streamline operations and manage key client relationships has consistently resulted in success in deadline-driven environments. I am adept with CRM tools, virtual platforms, and remote team collaboration, which allows me to effectively contribute to any organization.

In my current role as a Key Account Manager at Blue Water Shipping, I manage multimillion-dollar logistics projects for offshore clients, coordinating end-to-end procurement and delivery processes. My efforts have led to a 20% reduction in delivery delays through improved coordination. Previously, I have held positions that required strong leadership and operational skills, such as supervising call center agents and maintaining high customer satisfaction ratings.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UU

Unicaf University

BSc, Logistics and Supply Chain Management

Completed a Bachelor of Science in Logistics and Supply Chain Management. This program provided a comprehensive understanding of supply chain operations, including procurement, transportation, and inventory management.

DS

Dolphin Secondary School

High School Diploma, General Studies

Obtained a High School Diploma from Dolphin Secondary School. Achieved passes in various CXC subjects including Math, English A, Principles of Accounts, Office Administration, EDPM, Principles of Business, Social Studies, and Economics.

Tech stack

Software and tools used professionally

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Todina Hodge - Key Account Manager - Blue Water Shipping | Himalayas