Todd Gould

Direct overall operations for Phoenix Primary Care Clinic, leading and recruiting a team of 25 clinical and administrative staff. Manage the annual operating budget, ensure compliance with healthcare regulations/accreditation and OSHA, and drive performance management to align workflows and productivity goals.

Oversaw operations for a multi-site clinic system with 30+ staff members. Managed budgeting and financial reporting, led recruitment and onboarding, ensured clinical/regulatory/safety compliance, and streamlined workflows to improve operational efficiency and patient throughput.

Directed multi-site clinic operations with oversight of 35 staff members. Managed provider credentialing and regulatory compliance, developed and monitored annual budgets and monthly financials, and implemented performance accountability systems to improve productivity and patient satisfaction.

Promoted from Sales Executive to Brand Ambassador based on leadership and performance. Supported dealership growth through customer acquisition and retention strategies, and oversaw CRM operations to improve client follow-up and sales efficiency.

Directed FQHC clinic operations with 70+ staff members, including budgeting, financial performance management, and compliance requirements. Recruited and developed staff while driving a high-accountability, high-engagement culture; achieved 190% of net income plan in 2015 and was named "Leader of the Year" (2015).

Founded and scaled a nonprofit serving 45,000+ patients by operating 41 clinics per month across medical, dental, and mental health services. Recruited and led 600+ volunteer staff, developed strategic plans and budgets with board reporting, and led grant writing, fund development, compliance oversight, financial management, and community outreach.

Grade: 3.8

Earned a Bachelor of Arts in Management & Organizational Leadership from George Fox University.