Tân Mạnh
@tnmnh
Customer support and localization specialist at Onehome, translating sales materials and supporting Vietnamese-English customer operations.
VietnamWhat I'm looking for
At Onehome, I support Vietnamese and English customer operations by managing inquiries across multiple channels and helping improve response accuracy. I also translate and localize sales materials, product descriptions, contracts, and internal documents.
I provide interpretation support for client meetings and marketing content, and track sales performance data and customer insights. I use ChatGPT, Claude, Gemini, and Grok to support translation, content verification, and data-related tasks while maintaining quality standards.
Experience
Work history, roles, and key accomplishments
Customer Support, Translation & Sales Support Specialist
Onehome
Jul 2025 - Present (1 year 3 months)
Manage high-volume Vietnamese and English customer inquiries across multiple channels, improving response accuracy and client satisfaction. Translate and localize sales materials, product descriptions, contracts, and internal documents between Vietnamese and English.
Education
Degrees, certifications, and relevant coursework
University of Transport Ho Chi Minh City
Bachelor's Degree
2024 -
Pursuing a Bachelor's degree, currently in progress.
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Salary expectations
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