
Y Tran Thi Nhu
@ytranthinhu
Data quality and AI evaluation professional seeking remote Vietnamese-language work; I verify information, catch inconsistencies, and provide accurate feedback.
What I'm looking for
At Jabil Vietnam, I reviewed processes, identified gaps, and set up SOPs and improvement plans. I also analyzed financial variances and prepared reports and performance metrics to support data-driven decisions.
At Kumon Vietnam, I collected, verified, and maintained student data, prepared reports, and ran UAT with IT vendors. I identified system errors during testing, helping improve system functionality.
In my independent research, I double-check information across sources and use ChatGPT, Microsoft Copilot, Gemini, and Claude to support research and assess information. I'm seeking flexible remote Vietnamese-language work in AI training and evaluation, data annotation, data quality review, transcription, and proofreading.
Experience
Work history, roles, and key accomplishments
Independent Research & Investing
Independent & Flexible Work
Mar 2022 - Present (4 years 7 months)
Conducted financial market research, cross-verified information, and used AI tools to support investment decisions. Managed a personal investment portfolio with positive returns.
Family Caregiver
Independent & Flexible Work
Mar 2022 - Present (4 years 7 months)
Managed childcare and household responsibilities while pursuing flexible work and self-directed learning.
Online Seller
Independent & Flexible Work
Mar 2022 - Mar 2024 (2 years)
Managed online store operations, customer service, and order processing on Facebook and TikTok Shop. Optimized product listings and executed promotional campaigns.
Provided cross-functional project management support and served as a key front-line representative to international customers. Reviewed processes, identified gaps, set up new SOPs, and executed improvement plans. Performed financial analysis, compiled reports, and managed product costing, pricing, and purchase order follow-ups.
Sales & Customer Service Executive
Jonathan Charles Fine Furniture
Aug 2013 - May 2016 (2 years 9 months)
Served as the front-line contact for international customers via email, Skype, and phone. Oversaw projects from initiation through completion, coordinated with departments to handle inquiries and complaints, and followed up on payments.
Data Controller and System Admin
Kumon Vietnam
May 2012 - Jun 2013 (1 year 1 month)
Collected, verified, and maintained student data; prepared data reports for marketing decisions. Coordinated with IT vendors for system troubleshooting and UAT, controlled system access, and managed stationery purchasing.
Center Admin
Kumon Vietnam
Nov 2011 - Apr 2012 (5 months)
Handled reception, sales, cashiering, HR support, and logistics tasks at centers. Maintained student lists and handled parent inquiries and complaints.
Travel Consultant Intern
The Sinh Tourist
Apr 2011 - May 2011 (1 month)
Handled customer inquiries and complaints, sold tours and bus tickets, and supported team members in increasing sales and generating repeat business.
Education
Degrees, certifications, and relevant coursework
IIG Vietnam
TOEIC, English
2011 - 2011
Grade: 940/990
TOEIC certification with a score of 940/990.
HUFLIT
Graduation Thesis, Management of Open Tour Service Quality
2011 - 2011
Grade: 9.35/10
Graduation thesis on Management of Open Tour Service Quality at The Sinh Tourist, with a score of 9.35/10.
HUFLIT
Bachelor, International Business Administration
2007 - 2011
Grade: 7.73/10
Bachelor of International Business Administration from HUFLIT, with a GPA of 7.73/10.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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