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Tish Paterson

@tishpaterson

Client Sales Representative at Dentology Digital Marketing, qualifying and converting dental leads through consultative sales.

South Africa

Message

At Dentology Digital Marketing, I qualified and converted inbound leads for cosmetic and general dental treatments, matching patients with suitable practices and consultations. I managed the sales process from first contact through follow-up and booking.

I maintained lead records, call outcomes, and appointment status across GoHighLevel and Dentology CRM. I also worked with dental practices and internal teams to support smooth transitions and patient experience.

I led individual and group coaching sessions for sales team members, using call reviews, role-play, and performance feedback to support their sales work.

At Five Star Bath Solutions Southern Pennsylvania, I oversee client communication from consultation through project completion. I coordinate schedules and follow-ups, address concerns, and track customer and project details in CRM systems.

Experience

Work history, roles, and key accomplishments

Current

Client Success Manager

Current

Five Star Bath Solutions Southern Pennsylvania

Sep 2026 - Present (2 months)

Oversee end-to-end client communication from consultation through project completion, ensuring clear expectations and seamless handoffs. Coordinate scheduling, installation timelines, and follow-up tasks to maintain consistent customer experience.

CRM Client Communication Scheduling Account Management Customer Satisfaction

Client Sales Representative

Dentology Digital Marketing

Apr 2025 - Oct 2026 (1 year 6 months)

Qualified and converted 120 inbound dental leads per day for cosmetic and general dental treatments, managing the full sales process from initial contact through booking. Generated £780 000 in revenue over 1 year. Conducted consultative sales calls, handled objections, and maintained accurate sales pipeline across GoHighLevel and Dentology CRM.

Lead Qualification Sales Pipeline Management GoHighLevel Dentology CRM Consultative Selling Objection Handling Coaching

Personal Assistant

Francis Rousseau

Apr 2018 - Jul 2024 (6 years 3 months)

Managed executive calendars and travel logistics, enhancing time management efficiency by 15% annually. Improved executive communication, reducing response times by 20% for all stakeholders, and implemented a digital filing system improving document retrieval speed by 30%.

Calendar Management Travel Coordination Communication Skills Digital Filing Time Management

Lead Conversion Associate

IPS Health & Wellness

Feb 2017 - Mar 2018 (1 year 1 month)

Developed strategies using CRM tools and analytics, boosting lead conversion rates by 25% in three months. Boosted qualified leads by 30% through advanced customer segmentation and lead-nurturing optimization, and increased customer retention by 20% in six months through personalized engagement plans.

CRM Lead Conversion Customer Segmentation Data Analysis Lead Nurturing Retention Strategy