Tina Demandante

I’m a Customer Service Consultant trained to attract new customers and retain existing ones by answering product and service questions and recommending other products and CONTACT services. I focus on customer satisfaction by handling order processing, preparing correspondence, and responding to customer inquiries with clarity and care.

In my recent role with TELSTRA INTERNATIONAL PHILIPPINES INC., I worked in the Platinum tech support, Billing and Sales Department, delivering support through live and chat-based channels. I’m comfortable owning customer conversations end-to-end, including billing explanations, adding new service, and customizing customers account.

I also expanded my expertise at TATA CONSULTANCY SERVICES and VXI GLOBAL SOLUTIONS INC., where my work centered on enhanced customer service, billing explanations, basic troubleshooting, and support for new hires for nesting. I bring persuasive communication and a strong customer centric attitude to stressful situations.

Earlier, I gained industry experience as a Travel executive for Expedia accounts with TELEPERFORMANCE, SYKES ASIA INC., and additional roles focused on reservations for hotel, flight, and cars. I also completed real estate support work at THINK CONVEYANCING, including processing documents for sellers and buyers and supporting legal transfers of property.