Timothy Logrosa
@timothylogrosa
Personable office staff improving workplace communication and coordination.
What I'm looking for
I am a dedicated office staff member with a proven history of enhancing workplace communication and coordination. My adaptability to new software and programs, combined with strong written and verbal communication skills, has allowed me to excel in various administrative roles. I take pride in my ability to manage records efficiently and ensure that all communication flows smoothly within the workplace.
Currently, I work as a Medical Case Manager and Scheduling Coordinator at Healthcare Management & Support Services, Inc., where I handle referrals from home health agencies and ensure a seamless intake process. My role involves coordinating with healthcare providers, managing patient appointments, and addressing any scheduling conflicts that arise. I am committed to providing excellent support to patients and their families, ensuring they are well-informed throughout the referral process.
Previously, I served as a Customer Care Specialist at Hi-Precision Diagnostics, where I managed patient inquiries and health insurance approvals. My experience in these roles has equipped me with the skills necessary to thrive in fast-paced environments while maintaining a focus on patient care and administrative efficiency.
Experience
Work history, roles, and key accomplishments
Medical Case Manager
Healthcare Management & Support Services, Inc
Jul 2023 - Present (1 year 11 months)
Responsible for handling referrals from home health agencies, ensuring intake processes, and managing scheduling for home health services. Communicates effectively with patients and healthcare providers to resolve scheduling conflicts and address inquiries.
Customer Care Specialist
Hi-Precision Diagnostics - Kawit Branch
May 2021 - Jul 2023 (2 years 2 months)
Managed patient inquiries and concerns, handled health insurance approvals, and triaged patients while encoding personal information and lab requests using Web LIS.
On-the-Job Trainee
Government Service Insurance System
Jun 2017 - Aug 2017 (2 months)
Gained practical experience in financial services, assisting with various administrative tasks and learning about government insurance processes.
Education
Degrees, certifications, and relevant coursework
Cavite State University - CCAT Campus
Bachelor of Science, Computer Science
2014 - 2018
Government Service Insurance System - Main Office
On-the-Job Training, Financial Services
2017 - 2017
Completed on-the-job training at the Government Service Insurance System, gaining practical experience in financial services and administrative tasks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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