Open to opportunities

Timothy Holt

@timothyholt

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Experienced management consultant specializing in business process optimization.

United States

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What I'm looking for

I am looking for a role that challenges my strategic thinking and allows for impactful contributions to business efficiency.

With over 16 years of experience as a management consultant, I have honed my skills in optimizing business processes and driving financial efficiency across various sectors. My expertise lies in workflow optimization, robotic process automation (RPA), and financial analysis, where I consistently achieve significant savings and reduce operational bottlenecks. I am known for my innovative problem-solving abilities and strategic thinking, leading cross-functional teams to deliver impactful solutions that enhance organizational performance.

Throughout my career, I have successfully identified and implemented process improvements that have saved millions of dollars for my clients. For instance, during my tenure at The Lab Consulting, I identified $2 million in savings for a major bank and eliminated 60% of customer touchpoints in the account opening process. My role as a Disaster Recovery Consultant further exemplifies my commitment to efficiency, where I led a team that processed over $535 million in invoicing for healthcare facilities, significantly reducing processing times.

I am passionate about collaboration and stakeholder engagement, and I thrive in environments that challenge me to think critically and creatively. I am eager to bring my expertise in data visualization, project management, and change management to a forward-thinking organization that values innovation and efficiency.

Experience

Work history, roles, and key accomplishments

Current

Disaster Recovery Consultant

Current

Hagerty Consulting

Apr 2021 - Present (4 years 2 months)

Collaborated with internal stakeholders to develop tools for immediate response to ongoing COVID recovery for state and local healthcare facilities. Assisted in developing technical review automation, which reduced invoice processing time by up to 95%, and led the Technical Review Team that processed over $535M in invoicing. Facilitated the development of the credit memo process for private health

Disaster Recovery Automation Process Development Excel

Management Consultant

The Lab Consulting

Jul 2019 - Dec 2020 (1 year 5 months)

Identified $2M in savings for the Consumer & Small Business group within a $33 billion bank and re-designed processes to eliminate 60% of customer touchpoints in Account Opening. Implemented process improvement initiatives that saved over 5,000 hours of capacity across the Retail network. Identified over $1M in RPA-related savings through various financial back-office workstreams and collaborated

Management Consulting Process Improvement Financial Analysis Capacity Planning Collaboration

Consulting Analyst

The Lab Consulting

Oct 2018 - Jul 2019 (9 months)

Gathered, analyzed, and documented business processes, developed business cases, and created BI dashboards while providing domain knowledge to cross-functional teams. Standardized over 200 consulting tasks and work products, reducing analytical cycle time and labor costs. Refined process findings and created a tools database, providing project direction to 15 team members and delivering over 30 ex

Business Process Analysis Business Case Development Dashboards Documentation Processes Standardization Executive Presentation

Senior Reporting Analyst

RICOH USA

Jan 2014 - Sep 2018 (4 years 8 months)

Developed ongoing reports and analysis to support Customer Administration and led change initiatives across National Operations for consistent Oracle process implementation. Led over 50 Oracle-related projects focused on enhancing customer support. Leveraged process improvement and project management concepts to design, develop, and implement standard processes, regularly reviewing project metrics

Reporting Data Analysis Change Management Oracle Process Improvement Project Management Customer Support Enhancement

Manager of Order Coordination

RICOH USA

Jan 2010 - Dec 2014 (4 years 11 months)

Managed over $100 million in order placements, fulfillments, and invoicing of personalized equipment requests. Managed a cross-functional team to evaluate existing Oracle processes and improve business results. Planned and executed new process launches and sales promotions, developing efficiency-enhancing workflow process improvements.

Order Management Invoicing Team Leadership Oracle Processes Process Improvement Workflow Optimization

Billing Manager

RICOH USA

Jan 2009 - Dec 2010 (1 year 11 months)

Managed and supervised the daily activities of 15 employees, including Billing Specialists, Contract Specialists, and Credit/Rebill Specialists. Delivered performance management, developed supervisory staff, and reviewed performance metrics to identify outlying performers. Focused on customer retention, timely and accurate invoicing, and issue resolution.

Billing Management Performance Management Employee Development Customer Retention Invoicing Performance Metrics

Education

Degrees, certifications, and relevant coursework

University of Houston

Bachelor of Business Administration, Business Administration

Acquired a comprehensive understanding of business principles and practices. Focused on developing skills essential for effective management and administration.