Open to opportunities

Kim Love

@kimlove

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Experienced business continuity analyst specializing in risk mitigation and incident response.

United States

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What I'm looking for

I seek a role focused on business continuity, risk mitigation, and incident response within a collaborative culture that values process improvement and measurable outcomes.

I am a detail-oriented business continuity professional who designs, plans, and implements enterprise-wide continuity and recovery strategies. I serve as a primary point of contact during crises and lead response and recovery efforts to minimize operational impact.

I combine rigorous risk assessment with practical process improvement, training, and stakeholder engagement to keep operations resilient. I regularly create, test, and update continuity plans and run awareness programs so teams know their roles during incidents.

My background includes deep data analysis and systems documentation using SQL, Excel (including macros), data visualization, Azure DevOps and ServiceNow. I have driven measurable results—consolidating forecasting tools, improving process efficiency, reducing NRA submission time by 12%, and contributing to a 15% revenue uplift through process analysis.

I look for opportunities where I can apply continuity planning, risk management, and cross-functional collaboration to protect operations and improve recovery capabilities.

Experience

Work history, roles, and key accomplishments

Current

Business Continuity Analyst

Current

US Banks

May 2021 - Present (4 years 3 months)

Design and maintain enterprise business continuity plans, lead incident response and recovery efforts to minimize operational impact, and provide crisis guidance to internal and external stakeholders. Conduct risk assessments, run tests and training programs, and ensure compliance with continuity standards.

Business Continuity Risk Assessment Incident Response Crisis Management Disaster Recovery BCP Testing Stakeholder Management Compliance

Data Analyst

Advisor Group/Manpower

Oct 2020 - May 2021 (7 months)

Gathered and documented business requirements, performed in-depth data analysis to identify trends and opportunities, and supported project delivery through testing and stakeholder communication. Implemented process improvements and produced documentation and training to drive adoption.

SQL Excel Data Visualization Requirements Gathering Process Improvement Project Management Testing Documentation

Finance Analyst

Wells Fargo

Jun 2019 - Oct 2020 (1 year 4 months)

Prepared and analyzed financial reports, developed budgets and forecasts, and created financial models to support strategic planning and identify cost-reduction opportunities. Ensured compliance with regulations and supported audit and finance projects.

Financial Reporting Budgeting Forecasting Financial Modeling Data Analysis Compliance Excel

Business Systems Consultant III

Wells Fargo

Mar 2017 - Jun 2019 (2 years 3 months)

Led requirements gathering and translated stakeholder needs into functional specifications and process diagrams, evaluated implementation risks, and performed process analysis that helped boost revenue by 15% in 2019. Facilitated client meetings and consolidated forecasting tools using Excel macros.

Requirements Gathering Functional Specifications Risk Analysis Data Modeling Excel Macros Forecasting

Implementation Coordinator

Wells Fargo

Sep 2015 - Mar 2017 (1 year 6 months)

Analyzed client requirements and historical incident data, created dashboards via Azure DevOps and ServiceNow reporting, led post-incident reviews, and drove process standardization that reduced NRA submission time by 12%. Provided training and support to support teams.

Data Analysis Azure DevOps Dashboarding Process Standardization Post Incident Review Training